MICHELLE LAWRENCE CHIAMAKA
Sales Development Rep.
MICHELLE
LAWRENCE
CHIAMAKA
SALES DEVELOPMENT REP.
A charming and results-oriented
professional with Sales and IT support
training, and over two years of experience
in sales and Executive roles.
Proficient in CRM software, lead
generation and project management tools.
My commitment to excellence drives
results and supports organizational
success.
With strong leadership and
communication skills, I have a proven
ability to meet and exceed targets, no
matter the location.
EDUCATION
IMO STATE UNIVERSITY
BA Mass Communication
EXPERIENCE
June 2021 –
August 2023
Conducted outbound prospecting
through cold calls, emails, and social
media to generate qualified leads,
achieving a monthly lead quota of 86%.
Identified key decision-makers and
built strong relationships to facilitate
the sales process, improving
conversion rates.
Maintained accurate records in CRM,
tracking all interactions and updating
lead information to improve follow-up
strategies and engagement.
SKILLS
Sales/CRM softwares - Salesforce, HubSpot, and LinkedIn
Sales Navigator
Lead Generation and Cold Calling
Email marketing
Content writing
Content Marketing
Copywriting
Business Feasibility and Viability Analysis
Microsoft and Google Suites
verbal and written communication skills
Team Leadership
Organization & Time Management tools
Tech/Remote work tools - Zoom, Slack, Trello, etc.
Remote Work Management
Worked closely with the sales and
marketing teams to tailor messaging
for target audiences, which increased
response rates by 25%.
March 2024
LANGUAGES
English (Fluent)
Pidgin English (Fluent)
Igbo (Fluent)
Sales Development Rep.
Clairvoyage Properties Ltd — Lagos,
Nigeria (Remote)
Customer Care Representative
Chris Igokwe Foundation
Delivered excellent customer support, handling up
to 80 inquiries daily via phone, email, and live
chat, with a 98% satisfaction rating.
Conducted outbound prospecting through cold
calls, emails, and social media to generate
qualified leads, achieving a monthly lead quota of
86%.
VOLUNTEER WORKS & ADDITIONAL
PROJECTS
Feb. 2018 –
Nov. 2019
Assistant Auditor
Laingsburg Associations
Gather and analyze financial data, including
invoices, receipts, and statements, to verify
accuracy.
Ensure that records follow legal standards
and accounting principles.
Assist in auditing different departments by
reviewing transactions and ensuring they
comply with company policies.
Communicate findings and
recommendations clearly to relevant teams.
YOUR REPUBLEAK PROJECT
Leading a media project focused on telling
stories of financial literacy, social change, and
entrepreneurship in Africa, using storytelling
as a tool for financial literacy advocacy.
Dec. 2016 –
August 2019
Administrative intern
PWAN Homes — Lagos, Nigeria (On-site)
Assisted with managing
schedules, handling customer
inquiries, and providing updates
on services, building skills in
organization and multi-channel
communication.
Updated and organized client
records, fostering accurate data
management and enhancing
support efficiency.
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10 omotayo eremyi crescent, Arab, Kubwa. Abuja Nigeria.
