Michelle Josephine Delarmente

I started as a Customer Service/Technical Support Representative providing phone support for different US based companies (Comcast, Mediacom, CenturyLink and Time Warner Cable) in a Business Process Outsourcing industry and then became a subject matter expert and floor support. My task is troubleshooting of cable TV/internet/phone services, bill explanation, bill disputes, and sales. I have been in a BPO industry for 8 years when I decided to resign and started as a freelancer in February 2016 as a Virtual Assistant for different clients. I have worked as a Back-office administrator for an Australian Real Estate company where I did common administrative tasks like proofreading, data entry, and data evaluation. I also worked for an eBay and Amazon vendor as an email customer support. The last job I have was with 365ChatSupport where we support all kinds of markets: Law Firms, Real Estate, eCommerce, Security, A/B Testing, etc. I am a hardworking person, a quick learner and a team player. I can work with minimal supervision and has great attention to details. I have experience in Live Chat Inc., drop-shipping, Seller Cloud for eBay and Amazon, Slack, HelpScout, AirBnb, Agoda, InnGenius, Infusionsoft, different CRMs, Inspection Manager, PropertyMe, and ADL experience.