Michelle De Castro

Michelle D. De Castro Highly organized Accounting Assistant/Biller with experience in managing invoices, payment processing, and account reconciliation. Skilled in using billing software and ensuring accurate records. Strong attention to detail and ability to resolve billing issues promptly, contributing to efficient financial operations. EXPERIENCE Stagwell - Billing Coordinator JULY 2024 - PRESENT ➢ Responsible for all day-to-day billing needs ➢ Collaborate with Finance and Account Management to facilitate client billing 509 Upalo Seiran, Taal, Batangas, Philippines 4208 (--SKILLS ● ERP Systems (SAP, Affinity, Mediaocean, Maconomy) ● Asana ● MS Office (Word, ➢ Compile and process on and offline marketing media costs excel, Powerpoint, ➢ Research outstanding accounts receivable - unbilled/billed items ● Communication ➢ Maintain Reconciliation of client prepaid media funds Outlook,GoogleSheet) ➢ Answer client inquiries to maintain good billing relations between company and client (Written & Verbal) ➢ Keep accurate records of client and vendor billing ● Attention to detail ➢ Issue invoices and distribute them electronically ➢ Ensure clients are billed correctly for services offered in accordance with contracted rates Acquire BPO - Billing Officer/Finance Assistant JANUARY 2024 - JUNE 2024 ➢ Receiving bill requests from fee earners, creation of draft bills, processing author (the lawyer with daily carriage of the matter) and partner’s edits from “marked up” billing guides, checking, finalizing and issuing various types of bills (formally known as tax invoices) based on specific client billing requirements (including who it is sent to and the format of the bill) ➢ Liaising with legal staff and partners in relation to requests for cancellation and re-issuing of bills ➢ Scanning “marked up” billing guides stamped with final bill number and date of processing and saving to the relevant matter in Affinity (our Practice Management Software package) ➢ Maintaining the Register of Unallocated Credits (a running record of double and overpaid bills which provides a snapshot of action taken to contact client for bank account details for refund and date refund made) ➢ Processing of refunds to clients where our bills have been overpaid or duplicate payments received ➢ Trust Account to Office Account transfers (where our tax invoices have been paid using monies held in trust) ➢ PEXA (Property Exchange Australia Limited) invoice entry as disbursements to matters in Affinity (not every day and time taken depends on number of transactions on invoice) ● Adaptability Nirvasian Ventures Corp - Billing Analyst APRIL 2023 - JANUARY 2024 ➢ Issuing and sending invoices ➢ Monitoring accounts receivable and transactions ➢ Managing new contracts, sales and rates ➢ Cooperating with Operations Team to ensure billing accuracy ➢ Helping customers in case of complaints and questions ➢ Detecting and resolving errors in billing operations and other related problems B&M Global Services Manila - Billing Analyst MARCH 2020 - MARCH 2023 ➢ Prepare invoices in accordance with Firm billing policies, guidelines and standard processes ➢ Prepare draft invoices, review and revise narratives in accordance with Firm standards, execute time/cost transfers and other value adjustments; ➢ Finalize invoices and ensure that invoices are delivered for payment via e-mail; execute all billing tasks in accordance with established standard processes ➢ Identify and resolve technical issues consulting with others as appropriate and escalating issues to Management on a timely basis ➢ Maintain and update client billing information, instructions and requirements necessary in processing invoices ➢ Evaluate complex situations using multiple sources of information, exercising good analytical skills as well as evaluate judgment based on the analysis of factual and qualitative information in complicated and/or novel situations ➢ With limited supervision, work independently to complete assigned tasks and work responsibilities to meet agreed objectives; consider the impact of recommendations when making decisions or resolving problems ➢ Exchange ideas and information effectively in a concise and logical way, and be sensitive to audience diversity ➢ Exercise requires a degree of tact and diplomacy when dealing with others and in handling sensitive issues ➢ Perform other duties as may be assigned (assist other teams or document profiling) Top Logistics International Corp - Accounting Associate APRIL 2018 - FEBRUARY 2020 ➢ Prepares the Costing for Sales Information Sheet (SIS) ➢ Prepare the Billing Statement responsible for the dispatching of the Billing Statement and communication with the Operations Team ➢ Custodian of Official Receipts and Acknowledgement Receipts ➢ In charge of calling the customers for follow-up collections ➢ Prepares the collection report Petty Cash Custodian/Replenishment ➢ Prepares the Accounts Receivable Report in charge of the preparation of Rebates reports and payment ➢ Overall, in charge of all Petty Cash Fund releasing and cash receipts and receiving ➢ Custodian of all issued Official Receipts and Acknowledgement Receipts ➢ Monthly Output Vat Report ➢ Preparation of Rebates Report and payment.