Michelle Calayag

Calayag, Michelle Guevarra 0420 Lumang Bayan, Plaridel, Bulacan Mobile no.: - Email Address:- Personal Data: Birth Date:September 28, 1988 Birth Place:Plaridel Bulacan Civil Status:Married Citizenship:Filipino Religion:Roman Catholic Languages or Dialects:English and Filipino Objective:To be Part of the company that will contribute to its success and growth by rendering what is asked or expected to be recognized as promising individual to pave way for my career growth. I could utilize my experience and knowledge to contribute to the progress and development of the company. Educational Attainment Tertiary Our Lady of Fatima University Marulas, Valenzuela City Bachelor of Science in Nursing April 2007 – Oct. 2010 University of Regina Carmelli Mojon, Malolos City of Bulacan Bachelor of Science in Nursing June 2005 – Apr. 2010 Secondary Liceo De Pulilan Longos, Pulilan Bulacan June 2001 – March 2005 Primary Plaridel Elementary School Plaridel Bulacan 1995 – 2001 Professional Experience Company:Valuecare Health Maintenance Inc. Duration:October 26, 2016 – October 2017 Jobs Description:Customer Service Assistant/ Orientation Officer Main Job Task and Responsibility Assist member on their request of the approval of their medical request Explain the procedure and inquiries of their company benefit Accept calls and inquiries via phone to phone and face to face Ensure transactions are properly recorded and entered into the computerized accounting system. Benefit orientation of all the companies and individual Discuss the exclusions and limitations of the contract Clerical works ( Medical Transcription ) Company:Galileo Learning Center Duration:July 1, 2015 – April 1, 2016 Jobs Description:Center Administrator Main Job Task and Responsibility Prepare income statements Assist with the Annual Audit Maintain Financial files and records Ensure transactions are properly recorded and entered into the computerized accounting system. Implement financial policies and procedures Assist with the preparation of the budget Review payroll reports Supervise completion of the pay roll Company:Globe Telecommunication (Green Velvet Enterprises) Duration:September 11, 2011 – January 6, 2015 Jobs Description:Head Custodian/ OIC Main Job Task and Responsibility: Deal directly with the customer either by telephone, electronically or face to face Respond promptly to customer complaints Handle and resolve customer complaints Obtain and evaluate all relevant information to handle inquiries and complaints. Perform customer verification Process orders, forms, application and request Keep records of customer interactions and transactions. Communicate and coordinate with the internal department. Follow-up customer interactions Cashiering Direct request and unresolved issues to the designated resource. Iphone specialist Custodian responsibility Incharge with the stocks. Company:Clearvue Pharmaceutical Duration:February 1, 2015 – June 30, 2015 Jobs Description:Medical Sales Representative Main Job Task and Responsibility: Provide Product information and delivery product samples and collection. Arranging appointments with the doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular calling. Making presentations to doctors, practice staff and nurses in surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical setting during the day, or may be conducted in the evenings at a local hotel or conference venue. Monitoring competitor activity and competitor’s products. Developing strategies for increasing opportunities to meet and talk to contacts in the medical and health sector. Character References: Ms. Mary Ann Valdez Retail Manager Globe Telecom Mobile no.:- Ms. Jessa P. Cruz Assistant Manager Globe Telecom Mobile no.:- Ms. Edith Ann Santiago Galileo Pulilan Mobile no.:-