Michelle Bedaña

Michelle Bedaña MICHELLE BEDAÑA Virtual Assistant Bookkeeper I take great pride in my ability to ensure client satisfaction by maintaining clear, reliable, and respectful communication. By actively listening to clients' needs and responding promptly with professionalism and empathy, I build strong relationships and foster trust. Contact Me: https://www.linkedin.com/in/ michelle-24/ https://vathescenes.wixsite.com/ mysite Education: Bachelor of Science in Commerce Major in Management Experience: Skills and Services Executive Virtual Assistant/ Bookkeeper Sydney, Australia l March 2021- Present Investigated and reconciled inaccuracies within departmental expense reports. Assists the CEO in day-to-day administrative duties and performs a wide range of administrative duties, including the management of the CEO's appointment schedule and the organization of detailed travel plans and itineraries. Organize and schedule meetings with agents/tenants for some buildings or residential issues. Virtual Assistant / Accounting Admin Atlanta, USA l September 2021- March 2025 Responding to customer queries in a timely and accurate way via email. Ensure that invoices are submitted to the GoPuff Oracle Accounting Portal. Reconciled Whole Foods Market bulked payments. Monitored and tracked the missing invoices in DispatchTrack. Northeastern Mindanao Colleges, Philippines Graduated F.Y 2001 Virtual Assistant Wyoming, USA l March 2019- July 2021 Software: Microsoft (Gmail, Word, PPT, Excel & Drive) Xero, PencilPay.com, Bill.com Hubspot, Pipedrive, Salesforce Dropbox, c7, Trello, Slack, Asana, Basecamp & Calendly. DispatchTrack, Fintech. Oversaw incoming emails from Gmail, and LinkedIn and prepared appropriate responses. Managed calendar and scheduled meetings through Calendly. Salesforce CRM- Import CSV, Create Mapping, and Data Entry. Performed ad-hoc tasks when needed.