Michele Ayoyi

As a customer care support freelancer, I provide timely, professional, and empathetic support through phone, email, live chat, and social media. I handle inquiries, resolve complaints, and share accurate product or service information to ensure a positive customer experience. My role also involves documenting interactions, escalating complex issues, and following up to guarantee satisfaction. With excellent communication, problem-solving, and organizational skills, I build trust, uphold service standards, and foster loyalty while helping businesses strengthen their customer support processes