Michaella Frando

MICHAELLA FRANDO WORK EXPERIENCE --Binukawan, Bagac, Bataan COLD CALLER EXEL SHORE 2024 - Present Utilized strong product knowledge and problem-solving skills to assist customers. Answered calls using the company's call management system and SKILLS Comprehensive Advertising Knowledge Data Analysis and Interpretation Audience Research and Targeting Ad software. Maintained strong product and service knowledge to assist customers effectively. ADMIN ASSISTANT/DATA ENTRY HONOR QUEST - 2024 Sorting and organizing paper records or notes after data entry Copywriting and Creative Design Organizing and responding to emails on behalf of the company or Budget Management and ROI executives. Optimization Conversion Rate Creating, editing, and formatting documents, presentations, and reports. Optimization (CRO) Ad Compliance and Policy Knowledge ROI Tracking and Reporting Communication and Client Management Adaptability and Continuous Learning Keyword Research and SEO Integration Multichannel Advertising Expertise Ad Testing and Experimentation Email Management Appointment Setting MARKETING MANAGER AND SOCIAL MEDIA MANAGER Purple Patch Consulting - Created visual guidelines and templates for consistent branding across all channels. Created captivating product listings with high-res images and persuasive copy to boost conversions. Designed engaging social media content to boost visibility, engagement, and seasonal sales. PERSONAL VIRTUAL ASSISTANT Alan Sales Inc Ltd - Data Entry Perform data entry and maintain accurate records to ensure efficient Admin Rask organization and retrieval of information. EDUCATION BACHELOR OF ARTS IN PSYCHOLOGY BATAAN PENINSULA STATE UNIVERSITY 2018 - 2022 Coordinate and schedule virtual meetings, webinars, and conference calls using platforms like Zoom, Microsoft Teams, or similar tools. VIRTUAL ASSISTANT Ofelia’s Food Product- Assist in managing social media accounts, including content scheduling, audience engagement, and performance tracking. Support project management efforts by organizing tasks, tracking progress, and facilitating communication among team members using project management tools