Michaella Frando

I'm the Missing Ingredient to organize your team and increase your business

margins.

Let's work together!

High-Speed Internet & Equipment - Globally

competitive tools

Business Minded & Bred in Leadership - Your

success is my goal

Wherever you are – I’ll be there to support you

Discover the Reasons Business Owners Choose to

Partner with Me:

Customer Service

Lead calling, nurturing, and follow-up

Customer support via calls, email, chats, and SMS

Handling incoming inquiries and resolving tickets

promptly

Managing client communications and nurturing client

relationships

Appointment Setting and

Calendar Management

Efficiently managing schedules and appointments ????

Appointment setting for seamless operations

Data Management and Accuracy

Data entry

and CRM management

Creating and updating SOPs

Ensuring

data accuracy and analysis

Conducting in-depth research, including market and

SWOT analysis

Content Creation and Design

Creating pitch decks and compelling presentations

Designing company-aligned documents and visuals

Administrative Support

HR-related tasks such as new hire training,

onboarding/offboarding, and employee relations

Managing payroll

Team and Client Management

Building and nurturing client relationships

Team management, including quality assurance, team

huddles and 1:1 coaching

KPI and quota management

Now, you wouldn't want to miss out on this package

deal!