Michael Stephen Napat

I am an experienced customer service professional with over five years of hands-on

experience in delivering exceptional support to clients across various industries.

Throughout my career, I have developed strong communication, problem-solving, and

multitasking skills. I am adept at managing customer inquiries, troubleshooting issues,

and ensuring that each customer interaction is positive and solution-oriented. I have one

year of inside sales experience in real estate, where I managed inbound and outbound

leads, qualified buyers and sellers, and helped guide clients through the early stages of

the home-buying and selling process. I handled daily follow-ups, scheduled

appointments for agents, and ensured each lead received quick and professional

communication.