Michael Seno Setiawan

MICHAEL SENO SETIAWAN 📍 Apartment Capitol Park Residences Jalan Salemba Raya 16 Jakarta Pusat, DKI Jakarta, Indonesia 10430​ 📞 - ​ 📧-​ 🔗 linkedin.com/in/msenosetiawan EXECUTIVE SUMMARY Strategic and results-driven technology executive with 25+ years of experience in IT consulting, financial services (FSI), digital transformation, and enterprise project delivery. Deep expertise in core banking, treasury systems, digital wallets, and embedded financial solutions (FaaS, EFaaS, BaaS). Proven track record in leading complex system implementations and managing multinational teams across Southeast Asia, the Middle East, and Africa. Passionate about driving scalable innovation through AI integration, agile delivery frameworks, and impactful B2B partnerships within the financial services ecosystem. CORE COMPETENCIES ✔️ Strategic Project Delivery & PMO Leadership ✔️ Financial Services (FaaS, EFaaS, BaaS) ✔️ Cross-Border Digital Transformation ✔️ IT Architecture & Data Warehousing ✔️ Multinational Program Management ✔️ AI-Driven Platform Innovation ✔️ Stakeholder & C-Level Engagement ✔️ Government & Banking Projects ✔️ B2B Partnership Development ✔️ Conflict Resolution & Crisis Recovery PROFESSIONAL EXPERIENCE Founder PT Teman Pintar Indonesia | March 2025 – Present Founded an AI-first automation platform for healthcare, education, and wellness sectors. Built multi-agent AI services including: ●​ TemanBicara – AI-based emotional support and mental health companion. ●​ TemanTarot – AI-powered spiritual guidance via WhatsApp. ●​ TemanAntar – Local ride-hailing platform with zero-commission model.​ Focused on scalable impact through n8n automation, WA integration, and subscription-based monetization. Senior Business Manager PT Axel Handal Tripsetiamitra | January 2019 – Present ●​ Led the national deployment of Verifone X990 EDC terminals for major clients including BRI, Bank Index, and BSI. ●​ Managed commercial and technical integration for retail and merchant ecosystems. Head of Delivery PT Inti Corpora Teknologi | October 2024 – August 2025 ●​ Oversaw Project Delivery Division, including PMO, QA, and project administration. ●​ Directed the implementation of the Front Arena Treasury System with principal FIS at Bank Mandiri and Bank Danamon. ●​ Coordinated delivery between product, technical, and consulting units to ensure quality and timeliness. ●​ Initiated governance frameworks that improved on-time delivery rates and team collaboration. Senior Project Manager (Remote) PT Exis Inova Cipta | May 2024 – August 2024 ●​ Managed the migration of Oracle Data Warehouse to Snowflake Data Cloud at PT PAMA Persada (mining sector), enhancing reporting, cost-efficiency, and scalability. VP Sales & B2B Partnership PT Digi Asia Bios | March 2023 – December 2023 ●​ Launched and scaled FaaS (Finance-as-a-Service) and EFaaS platforms for Indonesia’s digital ecosystem. ●​ Delivered client success across multiple industries, including: ○​ Starbucks Indonesia: Migrated Starbucks Card from US to Indonesia and integrated loyalty points with local wallets. ○​ KAI Access: Enabled digital ticketing and payments via embedded wallet. ○​ Excelso Coffee, Kredivo, Laborqu, Okejek, and others for embedded financial products. ●​ Led Banking-as-a-Service (BaaS) integration with Bank Index, enabling modular financial APIs for third parties. Deputy Director PMO iBayad Online Ventures Inc. (Philippines) | January 2019 – June 2023 ●​ Led PMO operations across the Philippines, Indonesia, UAE, Afghanistan, and Africa. ●​ Acted as Senior Project Manager for Moov Money in Benin, managing implementation across telco and banking systems. ●​ Coordinated business development and operations for Digiasia Bios’ entry into the Indonesian market. Director – Delivery Head PT Pradipta Jatis Indonesia | September 2017 – October 2018 ●​ Restructured and recovered multiple at-risk projects for Unisys Japan and Indivara Group. ●​ Improved project delivery timelines and elevated client satisfaction scores. Country Director Augmentis Group (Thailand & Indonesia) | January 2015 – January 2017 ●​ Led operations at PT Augmentis Solusi Indonesia, focusing on enterprise consulting services. ●​ Delivered resource support and solutions for clients such as Prudential Indonesia and Generali Thailand. Head of IT & Infrastructure PT Nusapro Telemedia Persada | September 2012 – December 2014 ●​ Led $2M deployment of WiFi 3G Offload Infrastructure for Indosat Mega Media, launching 700+ hotspots across Java and Bali. ●​ Deployment of 96 core fiber optic Bolt WIFI to International Airport Soekarno-Hatta (Terminal 1, Terminal 2, Terminal 3) APAC Project Manager PT Misys International Indonesia | April 2011 – August 2012 ●​ Delivered Trade Finance and Treasury Systems for Bank BRI, Mandiri, and Bukopin, managing regional implementation teams. Senior Project Manager PT Jati Piranti Solusindo | March 2004 – April 2011 ●​ Led multiple strategic system projects for: ○​ Directorate General of Taxes (DJP) modernization (KPP BUMN, PMA, Badora, etc.) ○​ Indonesian State Intelligence Agency (BIN) ○​ Bank Resona Perdania (PSAK project) ○​ Wealth Management System – Bank of the Philippine Islands (BPI) ○​ Data Warehouse – PT INCO System Analyst PT Bakrie Brothers Tbk | April 2003 – February 2004 ●​ Developed IT systems across multiple business units in the Bakrie Group to support enterprise operations. System Analyst PT Citrathirza Astarijaya | January 2001 – April 2003 ●​ Implemented the Integrated Tax Administration System for Indonesian Directorate General of Taxation, reducing face-to-face interactions and increasing automation. ●​ Design, development and lead rollout of eSPT Directorate General of Taxation Indonesia. Analyst Programmer PT Sisindosat Lintasbuana | July 1998 – December 2000 ●​ Designed Vessel Management System and Container Yard Management System with visual planning modules for port logistics. EDUCATION Bachelor’s Degree in Informatics Engineering Gunadarma University Diploma in Informatics Engineering Gunadarma University