Michael S. Ramos

My name is Kyle and I assist business owners by completing the everyday task to give them back more time.

22 years of experience as a customer support professional.

Thrives in a fast-paced environment and loves continues learning, right now I’m looking for an opportunity to work with online companies.

Most recently, I completed an extensive Virtual Assistant training wherein I learned various online skills.

Managing Email

Experience in managing Gmail.

I have organized inboxes by identifying urgent messages, applying correct labels, sending replies and assigning stars. I have also applied automation such that messages with certain subjects or those from selected senders automatically gets marked as Important.

Calendar Management

Experience in schedule management using Google Calendar.

I understand the importance of time management in business and have plotted events, created appointments, assigned suitable labels, notifications, and added dual time zones.

Being somebody who values time and productivity, schedule management is something that I do very well.

Internet research

Lots of experience in doing internet research. by using several search operators to find information more accurately.

Researches to find leads, products, and companies.

Presented data through charts and tables using Google Docs.

WordPress Management

Experience with basic WordPress management. I have experienced working around its admin panel wherein I created posts and pages, embedded videos and moderated comments.

Social Media Management

I am an active social media user so I understand how regular posting helps a lot in user management.

Manages social media postings by using scheduling tools such as Buffer and HootSuite.

Created attractive graphics using Canva and have written some engaging captions and hashtags.