I worked in a BPO company as a technical support representative 6 years, In that experience, I have gained excellent skills in customer service, sales as well as technical support. Handling customers are really my expertise and I am seeking opportunities to further advance in this field by taking good care of your customers.
I have 2 years of experience as a Team Leader, my tasks include Coaching, training, quality call monitoring, data analysis and action plannng to hit the KPIs which are required by our clients.
I also have knowledge in image editing as well as logo design.