MICHAEL H. MATRY
Grand Rapids, Michigan • - •-
PROFESSIONAL PROFILE
Possesses over three decades of experience in I.T. leadership, consulting, management, and software development.
Established a verifiable record of success creating business solutions, agile managing high-level projects, and providing
interactive technical presentations, leadership, and coaching. Delivers within time constraints and budgetary guidelines,
working closely with IT vendors and consultants. Promotes cutting-edge technology yet clearly attentive of business issues
and processes involving the adoption & integration of new technology, setup & configuration, its validation, and the
management of its change & migrations. Offers extensive technical training and achievements, broad knowledge of
software, hardware, networking, and telecommunications infrastructures. Key abilities include effective communication,
strong organization, problem-solving, agile project management, and team building. Energetic and dedicated professional
leader.
SELECTED PROFESSIONAL HIGHLIGHTS
Leadership / Consulting
Built a health and financial publishing firm from $1.5M in sales to over $10M by directing & implementing specific
database systems, direct marketing, & telecommunications managing an I.T. Services team of six (IHAC)
Increased annual profit margin by initiating and leading advanced electronic mailing procedures (IHAC)
Managed budget over $500K including contract negotiation, purchasing, inventory dept. of publishing firm (IHAC)
Utilized a hands-on approach to direct a Help Desk and Network Administration team of nine to guide, mentor, and increase
support service capabilities, supporting over 1,300 employees across 92 national locations (OKFC)
Regularly met with project development & support Teams along with Company Management to keep all informed of issues,
roadblocks, manage scope-creep, and all achievements (PFE, IBM)
Test Lead of ERP implementation for major pharmaceutical corporation’s largest manufacturing plant (PFE, IBM)
Strategic Project Management
Numerous Agile software development programming & testing projects, including in GMP Environments managed from
concept development through post implementation, and production migration & integration change management, business
analysis & requirements gathering, (IBM, PFE)
Implementation of a complete subscription management and billing system project through regular development team scrum
meetings (WELCOA)
Implementation of a company-wide enterprise project management system (THG)
Various project scheduling & deliverables of all custom application software testing & validation (IBM, PFE, HM, THG)
Implementation of a “Help Desk” software package and system migration into parent companies environment for quick
documentation, research and successful customer support issue resolutions project (OKFC)
Various Mortgage loan office openings and system integrations around the country with Vendor RFP’s (OKFC)
Regular and consistent Agile software change management upgrades and roll-out projects for publishing firm’s client
management & billing system (IHAC/WELCOA)
Headed research, purchase, installation, implementation and management of PC and Macintosh based local area network
infrastructure and enterprise application server project (IHAC)
Researched, planned, supervised, and project managed timelines and scope of large-scale physical office expansions and new
office openings & system integrations (IHAC)
Implementation of advanced electronic mailing system management and procedures (IHAC)
Project Portfolio Management with ServiceNow platform (IBM)
Software Design / Development / Migration / Integration / Validation Testing / Change Management
Using Scaled Agile framework methodology, created software programming development and technology management
projects, including projects in all GxP compliant pharmaceutical work environments [GAMP5], [EU GMP], [US CFR 11], & [US
CFR 211] requiring extensive software testing & validation requiring daily scrum meetings, documented code reviews, source
code control, beginning-to-end software validation testing, and use case analysis, along with good communication with QA
teams (IBM, PFE, SAN)
Complete office infrastructure setup & maintenance for numerous office setup and installations
Extensive experience configuring & working with Commercial Off-The-Shelf software (COTS) (IBM, PFE, SAN)
Developed multiple master/batch record systems in MSWord/VBA, SQL DB, Visual Basic, & Documentum (PFE)
Remediation, validation, testing of numerous software applications for Y2K utilizing HP ALM (HM/THG)
Extensive experience following PMI PMBOK Guide, ITIL, ITSM, ITAM, SDLC, CSV driven processes, and SLA
management
Résumé continued…
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MICHAEL H. MATRY
Grand Rapids, Michigan • - •-
EXPERIENCE
Matryx Consulting, Inc. – IT Advisory Program / Project Manager / Compliance Tester
NOV 1997 – Present
Short-term IT GxP Program & Project Management for various organizations in North America: First of America Bank Corp.; NTT Data Services; K2
Partnering Solutions; Yates, Ltd.; McCormick & Company, Inc.; Swoon; Transamerica; Priority Health; NBR/NBS; Zoetis; and others....
MAY 2021 – DEC 2022
Sanofi US Services, Inc. (SAN)– Project Manager II, Reporting & Analytics
As a contract consultant, lead & manage various projects for the company's Global Regulatory Affairs Reporting & Analytics division startup
which tracked & delivered internal report requests from within Veeva Vault RIM/PMO (i.e. Clinical Trial Management System; Electronic
Trial Master File; etc.), using Agile methodology and utilizing solid knowledge of GxP Regulations, computer testing & validation
principles, and regulatory expectations of computerized systems following all GxP Regulations [GAMP5], [EU GMP], [US CFR 11], & [US
CFR 211]. Regular meetings with EU / US international teams, as well as senior management to report on Global Regulatory Operations'
project scope & timelines. (i.e. Data Warehouse validation & roll-out, Microsoft SharePoint migration).
IBM Global Business Services, Inc. (IBM) – Senior IT Advisory Specialist / Project Manager
OCT 2010 – MAR 2019
Agile IT Project Management for various companies in North America including project management and guidance of worldwide testing
efforts of web application to handle Employee Transfers & Relocations; Senior GxP Test Lead for Pfizer Kalamazoo ERP/Data Analytics
Integration Project after merger; Morgan Stanley Test Lead project, University of Pittsburgh Medical Center project, AT&T, Johnson
Controls, Blackboard, and managed many other COTS projects, as well as internal Agile IBM projects.
Upjohn, Pharmacia, Pfizer (PFE) – Senior Project Manager / Application Development Team
JAN 2001 – MAR 2010
Agile Project Managed, Designed, Developed, Tested & Supported multiple Manufacturing & Packaging Master Record Authoring systems using COTS
Microsoft WORD software, custom Printing, and Management applications to create both R&D and Production Masters (i.e. Documentum) & Batch records
for manufacturing & packaging company’s products, utilizing solid knowledge of GxP regulations, computer validation principles, and regulatory
expectations of computerized systems. Manufacturing Steps Authoring system included automated recipe creation steps (i.e. Centrifuge, Chromatography,
Dry Filter Cake, Flash Evaporator, G/T/N, Micronizing, Stir, Settle, Separate, etc.) to build Active Pharmaceutical Ingredient's full product Master Records
(i.e. Documentum) for use with the Batch Record system for any recipe scaling and then printing. Packaging Steps Authoring system included automated
recipe creation steps (i.e. Syringes, Bottles, Caps, Boxes, Inserts, etc.) to package full product language-specific deliverables for worldwide shipment.
The Wellness Councils of America (WELCOA) – Project Manager/Application Developer
FEB 1997 – NOV 2001
As a contract consultant, Project Managed, Designed, Developed and Tested a complete subscription management and billing system with
Microsoft Access COTS front-end integrated with SQL back-end to support a national non-profit membership organization dedicated to
promoting healthier lifestyles. Regular Scrum meetings with development team to meet roll-out deadlines.
SAF / Holland, Inc. (THG) – Senior Project Manager/Developer
FEB 1999 – DEC 2000
As a contract consultant, Project Managed Year 2000 scheduling, testing, and timelines of all COTS application testing & configuration.
Project managed the implementation of a company-wide enterprise project management system for safe, reliable vehicle coupling and lift and
suspension system products and technologies. Employed Microsoft Project Central.
Herman Miller (HM) – Project Manager/Developer
NOV 1997 – FEB 1999
As a contract consultant, Presented and Educated staff on Year 2000 project. Managed project scheduling and timelines of all critical COTS
application testing & configuration, as well as training presentations.
MAY 1996 – AUG 1997
Old Kent Financial Corporation (OKFC) – Technology Officer
Managed Mortgage Company Network Administration & Help Desk team of nine. In-charge of all new remote office installation,
setup, and configuration of infrastructure. Identified and corrected technical issues, improving operational efficiencies. Built positive
lines of communication with parent corporation’s information technology department. Researched, project-managed, & implemented
a COTS “Help Desk” software package and system migration into Parent Corporation’s infrastructure environment for quick
documentation, research and successful customer support issue resolutions.
International Health Awareness Center, Inc. (IHAC) – Director of IT Services
JAN 1992 – FEB 1996
Promoted to Director of IT Services. Supervised six associates and collaborated directly with senior management, end-users, and
contracted programmers to design, test, roll-out system development strategies and marketing efforts. Key liaison with Fortune 500
company clients through tradeshows, and telecommunication sales & support efforts.
International Health Awareness Center, Inc. – Systems Analyst
APR 1987 – DEC 1991
Project managed setup, installation, and maintenance of infrastructure environment including PC & Macintosh-based 30-node
Ethernet Novell 3.12 LAN used as enterprise application server; managed a 70-user mid-range platform to access client database
applications for the entire company with integration with vendors’ systems.
EDUCATION
Bachelor of Science
Western Michigan University – Kalamazoo, Michigan
Areas of Study: Organizational Communications, Business, and Economics
Continuing Education: Scaled Agile Framework Values & Principles, HP Quality Center, Microsoft Solutions Development Framework,
Administering Microsoft Systems Management Server, Microsoft SQL, Microsoft Visual InterDev: Mastering Web Application Development,
Microsoft TechEd, COMDEX, Managing Multiple Priorities, Project Management Training, Finance and Accounting for Non-Financial Majors,
Fund Manager of National Association of Investment Clubs (NAIC) affiliated private investment club.
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