● My Professional Profile/Résumé, including Recommendations, Customer Feedback, Accolades, Awards, & Endorsements can be found below to demonstrate...
● I'm a customer-service driven, technology-minded and entrepreneurial professional with an exceptional track record of servant leadership, management, communications, and experience in business solutions development, high-level agile & waterfall-based project management, and interactive technical presentation & training. Extensive experience following PMI PMBOK Guide, ITIL, ITSM, ITAM, SDLC, CSV driven processes, and SLA management, including in GxP pharmaceutical research and production manufacturing environments following FDA / EMA regulations.
● I'm always enthusiastic about cutting-edge technology solutions, yet clearly attentive to business issues and processes involving the compliance testing, validation, adoption and usage of technology, including business continuity and disaster recovery planning, along with the highest level of customer service & support.
● I'm self-motivated, goal oriented, and comfortable working independently, as an effective team player, as well as a productive team leader, with over three decades of outstanding technical, interpersonal communication, and presentation skills, in addition to a comprehensive background in publishing, marketing, operations management, sales, staff motivation & development experience, studied, learned, and experienced from some of the best organizations in the country.
● My Specialties:
> Exceptional Work Ethic
> Critical Thinking
> Problem Solver
> Superior Written, Verbal, and Presentation Skills
> Under Promise, Over Deliver