Michael K Saale

 Michael K. Saale -- SUMMARY OF QUALIFICATIONS Professional Technical Lead Business Analyst with multiple 10+ years of experience the following: Project Management  Network Engineer Lean Six Sigma MySQL Server IT Strategy Development  Oracle Database Administration Outlook Internet Explorer Cyber security Systems Administration Regulatory Compliance SDLC Active Directory Microsoft Office 365 Access Visio ITIL Framework Information Assurance Operations Management Agile Joint Application Development (JAD) Microsoft Windows User Acceptance Testing (UAT) ServiceNow Honors, Awards, Certifications Professional Scrum Master (PSM 1) Certified Lean Six Sigma Black Belt (CLSSBB) Prince2 Foundation certificate in Project Management Prince2 Practitioner certificate in Project Management Oracle Database12c Certified Associate CompTIA Security+ CE Certified Systems Administrator - ServiceNow Active Secret security clearance Education University of Phoenix, Master of Business Administration, 2012 Igbinedion University, Bachelor of Science in Economics and Development Studies, 2006 Job Related Training 10/2016 Information Technology Specialist 531-23B10 (CP), United States Army Cyber Center of Excellence. 06/2017 IT Networking, Routing and Switching, Fort Hood Signal University. 08/2018 MCSA Windows 10, Cybertex institute of technology, Killeen Texas 08/2018 MCSA Server 2012, Cybertex institute of technology, Killeen Texas 08/2018 ComptiaA+, Cybertex institute of technology, Killeen Texas PROFESSIONAL EXPERIENCE US Department of Treasury – Austin, Texas April 2019 – Present Information Technology Specialist – Business / Systems Analyst Work with functional business leaders and help develop capability roadmap for Sales & Channel functions Functional & Process Architect and solution design using technologies like Anaplan, Salesforce.com, SAP etc Build proofs-of-concept (POC) for potential new solutions and technologies Able to lead our team through investigations and workshops. Experience in full SDLC (Agile, Scrum) cycle in general and specific to user requirements gathering, user stories, narratives, product/scrum backlog, sprint planning, backlog grooming, Use Case design and analysis, Scenarios, Business processes, MS Visio, Power Point presentation, process flows, wireframes, technical documentation, QA, QC and UAT activities. Work closely with Sales & Channel operations teams to understand business requirements and then partner closely with IT development team for creation of functional and technical specifications document Evaluate business and technical opportunities for joint development for building end to end technical solution Accountable for driving timely delivery of functional deliverables for projects in roadmap Key contributor in cross-functional teams, Business Requirement review, development plans, and roadmap development Create and present functional and technical design including data analysis to business team, and gather feedback to influence solution design and approach Lead Collaboration Projects through the VMware IT Standard Development Lifecycle Perform fit gap analysis: as is vs. to be Writing and reviewing test scripts Formalize the approach, objectives and deliverables. Assist with planning and executing workshops with end users to better understand the future state and high level requirements. Consider existing issues and limitations to determine options for future design. The main output will be to create a high-level solution design and target state architecture document that will be used to plan the development and implementation phases of the project. And lastly, that the candidate understands the fundamentals of the insurance policy administration life cycle - rate, quote and issue and has demonstrated experience with the process. Preparation of user documentation and training documentation as necessary Texas Workforce Commission – Austin, Texas 11/2018 – 03/2019 Systems Analyst IV /Office 365 Specialist Develops, tests and writes simple programs under direct supervision to solve routine business or scientific problems Applies conversions and enhancements to business systems Codes and tests business systems programming Prepares and modifies routine programs according to clear and complete specifications Evaluates simple interrelationships in immediate programming area to determine how changes in one program will affect another related area Prepares flow charts and processing logic for approved programming assignments Tests modified programs, verifies logic. Performs any necessary “debugging” and writes documentation Confers with User Representatives on a limited basis to gain an understanding of necessary changes to system Participate in end-to-end implementation planning including project management, issue management, communication and change management Creates business user specifications for IT projects and works with developers and administrators on technical specifications Develop future solution strategies by working closely with Business and IT Development teams Develop strategies to improve service development life cycle and governance processes Establishes and maintains excellent working relationships with business contacts, IT developers, and vendors Serve as the liaison between business and systems analysts, developers and project management groups Provides formalized, continuing work direction and leadership to assigned team(s), to ensure timely and effective project execution united states army – Fort Hood, Texas March 2016 – April 2018 Systems Administrator/ Information Technology Specialist Information Assurance. Supervised, installed, operated, and performed unit maintenance on manual and automated telecommunications equipment that link mainframes, minicomputers and microcomputers to networks. Installed, operated, and maintained telecommunications and automated message switching equipment thereby reducing redundancy in operating systems. Experienced in Deploying and Managing Windows Server 2012, Installing Domain Controllers, Managing Active Directory Domain Services Objects, Managing Active Directory Domain Services Objects, Automating Active Directory Domain Services Administration, Implementing IPv4, Implementing Dynamic Host Configuration Protocol, Implementing DNS, Implementing Server Virtualization with Hyper-V Effectively managed 1000 users account creations, moves, additions, changes and password resets. Performed network troubleshooting and problem diagnosis saving the organization cost and time during key operations and improving efficient communications by 95 percent. Maintained Microsoft Windows servers and Application support. Performed systems administration of desktop and server systems connected to local and wide area Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions. Amazon Fulfilment - Haslet Texas May 2015 – Febuary 2016 Fulfillment Specialist/Customer Service Repesentative Received regular shipments from the Distribution Center in a timely fashion. Conducted routine audits of inventory levels to maintain the highest levels of accuracy Fulfilled orders in an efficient and accurate manner. Maintained an excellent working relationship with our Expert team, working to support them as they delivered exceptional service to our customers. E-Merge Technologies - Lagos, Nigeria January 2007- December 2014 IT Business Systems Analyst Provided data and analytics to assist the Portfolio Manager and Resource Management Office with Created models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors Assisted in the development of business case documentation, Helped execute projects through the VMware IT Standard Development Lifecycle Provided project support for development personnel as new functions/processes are designed, written, tested and implemented Assisted ERP systems users with data conversion, data validation, and development of test/UAT scripts Provided clear communications to multiple groups including business partners and offshore teams to support efficient development