Michael Danielian

Michael Danielian FREELANCER Virtual Assistance, Sales, Account Executive, Customer Support PROFILE 2018 was the year I started working as a sales rep in a call center. By the passage of the years I expanded my specialty criteria to appointment setting, email marketing, customer support, Closer and SDR. C O N T A C T -- https://www.linkedin.com/in/michael-danielian-/ Erumanthelu S K I L L S E X P E R I E N C E Customer Support Rep Caremark - Hospital & Health Care Responsibilities My responsibilities were to organize schedules based on the carers availabilities. Consider and research about the patients' health status. Check with the carers and the patients to make sure the schedule is ideal for both sides throughout emails and warm-calls. Quotas Coordinating 500 patients & carers schedules per week. Confirming all the carers calls and contacts. Dealing with the carers and the clients with an average of 20 to 30 calls and emails daily. Accomplishments I coordinated 130,000 patient/carer schedules in 1 year. English Appointment Setter Rozamoon - SaaS French Responsibilities My responsibilities were first, finding leads (mostly businesses like restaurants, Cafés, hotels and salons), second qualifying them by asking them series of questions and finally setting appointments with them to introduce our management software. Deutsch Microsoft Office Project management Quotas I Set 28 appointments per month which 12 or 13 of them I could make them as successful deals. Dealing with the customers with an average of 10 to 15 calls and emails daily. Accomplishments I set the average of 7 appointments per week. Which 1 out of 3 of them became a successful sale. E X P E R I E N C E Account Executive - Sales Rep Canadian Pharmacy - Health Care Virtual assistance Skimple - Leisure Responsibilities Building up connections with regular and new clients. Generating leads and potential customers. Selling pharmaceuticals to regular and new customers. Making sales in range of $100 to more than $4000 in each order. Sending about 50 emails a day. Responsibilities We used to target the Jewish community to introduce our services such as vacations, tours, and cruises, first scraping leads from different platforms such as LinkedIn, Facebook, Instagram, and travel agencies websites, and second starting to email our leads. Quotas 6-7 thousand dollars monthly target. I used to call the customers with an average of 500 to 600 calls including answering machine, not interested, hanging up etc, but I used to make 100 to 150 real calls which 30 to 40 of them led to the next process. I also used to deal with them with an average of 40 to 50 emails a day. Quotas Scraping- thousand leads from the mentioned platforms, and sending- emails to the customers per week. Accomplishments In two months we scraped 5000 leads which came to 50 potential clients by launching two email campaigns. Accomplishments 213,000 total sales in 2.5 years. $7,100 average sales per month. Telemarketing Rep Loan Rescue - Financial Services Responsibilities We used to target college students who had loan difficulties by asking them questions and qualifying them to help them get on their financial problems with a loan plan. We used to make cold-calls, qualify and finally transfer the leads to the senior manager. Closer Infinity media- Marketing and advertising Responsibilities Closing deals in 2 to 10 months contacts clients in the price range of $400 to $8000 (AUD). Contacting the clients and following them up with email, phonecall, social media and online meetings in multiple interactions. Quotas 3 closed deal/ Monthly Accomplishments 12 closed deals in 3 months