Michael Arvin S. Balajadia

I'm an IT by profession, that has an experience working as a Technical Support for 2 years way back 2013 providing chat support, troubleshooting technical issues via remote desktop. Also, I have experienced working as a Social Media Specialist, Graphic Designer, and Content Writer.

I am a dedicated, easy to learn and train, detail-oriented worker. I am passionate with everything that I do and see to it that I give the highest quality of service and work. Client satisfaction is what I intend to focus on which I aim to always give an efficient, accurate, and responsible result to every task given to me. That's why to lessen the workload of my client, be someone who can bring value to the business, and be a great help is my top priority.

My skills include, but not limited to:

E-Commerce Product Research / Listing

• Amazon FBA/FBM & Seller Central Navigation

• Product Research (Helium 10, Jungle Scout & other free tools)

• SEO Optimization (WordStream, SEObility & TubeBuddy)

• Shopify Account Setup & Dropshipping

- Product Sourcing (Alibaba & Aliexpress)

Social Media Management / Graphic Designing

• Design / Creates all kind of social media ads via Photoshop / Illustrator

• Ad Campaigning, Schedule Posting, and Post Boosting

• Meta Business Suite (Facebook & Instagram Ads Manager)

• Customer Support; queries, feedbacks, order / requests, cancellations & refunds

Administrative Assistance / Creative Writing

- Advanced knowledge in MS Office and Google Suite

• Schedule & Appointment Setting

• Data Analytics

• Data Entry & Formulating queries

• Web Research

• SEO Product writing

• Product descriptions, reviews, and articles

I look forward to be a great help in your company, and I am excited to grow with you!