I possess four years of expertise in the role of a customer service representative. In this capacity, I am responsible for addressing customer inquiries, assisting with concerns, and effectively resolving issues via various communication channels such as phone, email, or chat. Most recently, I held the position of a data analyst.
Within my role as part of the monitoring team, my daily responsibilities involve collaborating with suppliers to address their needs, managing requests, updating tracking systems, coordinating meetings, and generating daily reports.