Micah Morgan

With four years of experience as a customer service representative for renowned companies, I've developed a passion for helping others and a versatile skill set that enables me to deliver exceptional support to clients. I've had the opportunity to work across multiple industries, including travel, taxation, entertainment, and media.

I've spent countless hours booking trips, processing payments, composing emails, generating tickets, and providing timely resolutions to customer inquiries. I've also had the chance to work with people from all walks of life, assisting them with tax filings, providing product information and support for a popular streaming platform, and managing customer subscriptions and payments for a newspaper company.

One of my favorite experiences was leading a small team of seven representatives while conducting outbound appointment setting. It was a challenging but rewarding experience that taught me the importance of effective communication, teamwork, and leadership.