Micah Berenguel Anuta

MICAH B. ANUTA Pagadian City, Zamboanga del Sur 7016 | - |- SUMMARY To obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my SKILLS Ability to stand and work long hours knowledge. Attention to detail and manual dexterity EXPERIENCE Able to work in a flexible environment Financial Executive AXA Philippines | Pagadian City | April 2022 - April 2024 Facilitated smooth claim processes by guiding beneficiaries through required procedures and documentation. Fostered long-term client relationships through regular follow-ups and policy reviews. Identified opportunities for cross-selling additional financial products to existing clients. Responded to client enquiries promptly, offering clear, concise information on policy features and benefits. Implemented effective strategies to target and attract new clients within competitive markets. Front Office Concierge Limketkai Luxe Hotel | June 2016 - December 2018 Assisting guest to their luggage Valet parking Critical thinking and creative problem-solving Can work even under minimum supervision Excellent hand-eye coordination Demonstrates individual leadership skills Fast learner and can undergo training Teamwork and Communication Excellent communication skills and enthusiasm Outstanding customer service EDUCATION Guest service relations (VIP) Saint Columban College Front office associate (If needed) Pagadian City, Zamboanga Phone operator (If needed) del Sur 7016 Reservations (If needed) CERTIFICATIONS Bachelor of Science: Hotel Basic Training SOLAS (Personal Survival Techniques, Fire Prevention and Restaurant and Fire Fighting, Elementary First Aid, Personal Safety and Social Management Responsibility) 2015 By: Capt. Michael H. Sarthou, JR., M.M. Training Director of University of Cebu February 15-27, 2018 Cebu City, Cebu Philippines 6000 First Aid and Basic Life Support Training By: Brigette Anne H. Adlaon RN, EMT-B of RESCUE 411 August 13-14, 2016 Cagayan de Oro City, Misamis Oriental Philippines 9000 Guest Service Management Training By: Mylene Sison Marketing and Communications Manager of Limketkai Luxe Hotel October 11, 2016 Cagayan de Oro City, Misamis Oriental Philippines 9000 Lecture on Basic Food & Beverage Operations By: Michael Harrold M. Alesna Banquet Service Associate of Imperial Palace Waterpark and Spa September 13, 2012 Cebu City, Cebu Philippines 6000