Mia Joy Sta Ana

📣 13 Years Full-time Virtual Assistant | Human Resources Manager | Executive Assistant to the CEO | Sr. Recruiter

The Jill of All Trades here! Thanks for stepping into my realm, where transforming projects into success stories isn't just a goal – it's my sparkling guarantee!

You're here for a reason! Need a virtual unicorn for your team? 

Explore the wealth of my expertise below, and together, let's turn that hesitant 'yes' into an enthusiastic 'Hell Yes!'

Most recent experience:

Formerly allied with a top-tier CPA firm in Arizona, I channeled my robust understanding of legal compliance and best practices to steer the employee lifecycle. With experience in having overseen a diverse workforce of over 100 employees across multiple global locations, I was primed to inject strategic HR leadership with a multicultural zest, driving excellence in a digitally sculpted arena.

Career Snapshot:

🏆13+ years of cross-sectoral experience, I have honed my expertise in Human Resources Management and Operations. My career has evolved through diverse roles, spanning Executive Assistance, Training and Development, Social Media Management, and Recruitment, ultimately leading to a crucial role as an HR Manager.

🏆 Successful history of placing top-tier talents (from an entry-level to C-suite position) in the field of #CustomerService; #Sales, #IT; #Engineering; #Healthcare; #Banking & #Finance, #Education Professionals. #Crypto #Blockchain #Seo # Digital Marketing #Copywriters #DataAnalyst #Humanresourses and many more.

🏆 Passionate HR proffesional with years of experience in developing robust HR structures, enhancing staff retention, conducting new hire onboarding processes, organizing company events/engagements and team-building activities, and designing KPI tools and metrics. Proficient in training junior HR, crafting customized training materials, coaching performance, conducting 30, 60, 90 days, and annual 360 employee reviews, ensuring company compliance, Sourcing candidates, Interviewing, handling salary negotiations, and adept at hiring freelancers, 1099 independent contractors, and W2 employees. Additionally, skilled in providing support for UK and US visa applications.

🏆 Prior to transitioning to HR, I served as an Executive Assistant to the CEO for 5 years. As a rockstar executive assistant, I'm more than just support; I bring a business owner's mindset with exceptional organizational flair. My skills span from calendar management, communication liaison, travel coordination, extensive product and business research, meeting preparation, and addressing personal needs if required.

🏆 Other ad-hoc work I have experience with includes general administration in digital marketing, social media management, and property management/guest communication for booking websites like Guesty, Airbnb, etc. Prior to transitioning to remote work, I spent several years in the BPO industry as a complaints escalation manager and chat support for US and Australian telecoms.

Here's my array of tools, finely tuned through practical experience:

🛠️ HR Database/Engagement/Platforms: BambooHR, WorkBright, JobAdder, Freshteam, Rippling, Workday, 15Five, Wellable, Zenefits, Loom, and VideoAsk.

🛠️ Sourcing/Recruiting Tools: Upwork, Fiverr, Onlinejobsph, Jazz HR, Indeed, ZipRecruiter, Monster, JobStreet, Craigslist, Dice, LinkedIn Recruiter, MaxHire, Bullhorn, and Toptal.

🛠️ AI Technology: ChatGPT, HireVue, Clockify, Miro, MURAL, Coursera, and LinkedIn Learning.

🛠️ CRM/Project Management Tools: Insightly, HubSpot, Zoho, Monday.com, Asana, Sales Navigator, PipeDrive CRM, Zapier, Interseller, Jira, and Trello.

🛠️ Communication Tools: Slack, Skype, Yodel, Grasshopper, Gmail, Zoom, Microsoft Teams, Discord, and Google Meet.

🛠️ Training and Development: Moodle, Canvas, Udemy, LinkedIn Learning, and Google Classroom.

🛠️ SSocial Media: Sites Account Creation, Posting, Engaging with Customers' Comments, Reviews, and Inquiries, Creating Contents, and Captions (Facebook, YouTube, IGTV video uploading, Twitter, Instagram, Pinterest, TikTok)

🛠️ Others: Canva, Guesty, Confluence, LastPass, Notion, Kahoot, Microsoft applications, Mailchimp and Excel sheet.

Here's a golden nugget from me! Boost your business game by investing in top-tier human resources professionals. Your company's success engine runs on the talent you hire and the leaders who guide them. Need advice? Feel free to get in touch and let's start our collaboration!