Mhina Gracia
Pineda
Objective
To secure employment with a reputable company, where I can utilize
my skills and business studies background to the maximum and gain
practical experiences.
Education
Blk 23 Lot 3 Kingstown 1
Subdivision, Bagumbong
Caloocan City, 1421
Polytechnic University of the Philippines
Bachelor of Science in Industrial and Organizational Psychology
March 2002 – March 2008
3rd year Undergraduate
(-
Bagumbong High School
June 1998 – March 2002
-om
The Gentle Shepherd School
June 1997 – March 1998
Work Experience
HSBC HDPP
Customer Service Associate
Bldg A. UP Ayalaland Technohub, Commonwealth Ave. Quezon City
September 2018 - Present
Concentrix
Customer Service Representative
Bldg. F UP Ayalaland Technohub, Commonwealth Ave. Quezon City
July 2014 – September 2018
Teleperformance Inc.
Technical Service Representative
SM Fairview Lower Ground, Quezon City
January 2014 – June 2014
Convergys Corp.
Customer Service Representative
Bldg. D UP Ayalaland Technohub, Commonwealth Ave. Quezon City
January 2011 – January 2012
OFW / Domestic Helper, Hong Kong
January 2010 – May 2010
The Reading Station
Pre-school Teacher
Delta Highway, Quezon City
September 2009 – December 2009
Tutor, Home Service
January 2006 – March 2007
Skills
Proficient in various software application (MS Word, Excel, and
Powerpoint)
Hardworking, passionate, honest
Good communication skills
Adaptability and ability to work under pressure
References
Available upon request
Personal Background
Date of Birth : April 04, 1986
Place of Birth : Caloocan City
Civil Status
: Single
Nationality
: Filipino