Mfonma Monday Uko

MFONMA MONDAY UKO Quality Assurance Engineer | Test Automation Leader | 4+ Years | FinTech & Telecom | Open to Relocation - |-| linkedin.com/in/mfonma-uko PROFESSIONAL SUMMARY Detail-oriented and solutions-focused Quality Assurance Engineer with over 4 years of experience in manual and automated testing of web and mobile applications across fintech, telecom, and banking industries. Skilled in developing test strategies, executing API automation, and maintaining quality standards in Agile/Scrum environments. Known for improving release quality, reducing regression bugs, and mentoring QA professionals. Strong team player with proven leadership in process optimization and cross-functional collaboration. SKILLS  LEADERSHIP & MENTORSHIP  Mentored 10+ junior QA engineers, supporting onboarding, growth, and hands-on training.  Delivered technical presentations at internal QA events and software testing workshops.  Led initiatives that integrated automation testing into QA pipelines, cutting manual workloads by 30–40%.  TESTING  TOOLS • Manual • Automated • Regression • UAT • API Testing • Selenium • JIRA • Postman • Swagger • TestNG • Jenkins • Confluence • Zoho  CI/CD  LANGUAGES • Git • GitHub Actions • Pipeline Integration • Java • Python (basic)  METHODOLOGIES  DOCUMENTATION • Agile Scrum • STLC • SDLC • Test Plans • Test Strategies • Traceability Matrices PROFESSIONAL EXPERIENCE Quality Assurance Engineer Interswitch | Dec 2024 – Present  Integrated automated regression testing into CI/CD pipelines, reducing manual QA effort by 30% and shortening test cycles by 20%.  Raised and managed Change Requests (CRs) for all deployments to UAT, maintaining full audit compliance.  Spearheaded testing and production rollout of key features including Verve Alias and Verve Push, contributing to a 15% increase in transaction speed and system stability.  Led product demo (PD) sessions to stakeholders, validating functionality and user expectations prior to releases.  Developed and maintained comprehensive QA documentation (test plans, strategies, checklists) in alignment with ISO standards. Quality Assurance Engineer Sterling Bank | June 2024 – Nov 2024  Managed quality assurance for GoPlayCards and Virtual/Physical Card Request features, overseeing successful deployment from staging to production.  Conducted functional and integration testing on the Bank Admin Dashboard, ensuring high availability and zero critical bugs post-launch.  Verified the seamless migration of the bank’s communication platform from Zendesk to Zoho, improving customer ticket handling time by 25%.  Collaborated with cross-functional teams to drive test automation strategies and improve team velocity. Quality Assurance Engineer Quales Consulting (SEAMFIX) | Jul 2023 – Jan 2024  Tested and maintained QA oversight on MTN Biosmart Côte d'Ivoire web and mobile platforms, used for biometric registration of over 1.1 million subscribers.  Designed and executed functional and usability test cases, ensuring optimal performance across devices and operating systems.  Collaborated with DevOps on test environment management and deployment validations. Junior Quality Assurance Tester My Mini Factory, London, UK | Jun 2022 – Jun 2023  Performed API testing using Postman and Swagger, ensuring consistent backend-to-frontend functionality.  Logged and managed defects in JIRA, achieving an average bug resolution cycle of 48 hours.  Worked in Agile sprints with UK-based teams, participating in planning, reviews, and retrospectives.  Maintained adherence to QA methodologies and internal testing standards, contributing to a 95% release stability. EDUCATION B.Sc., Genetics and Biotechnology - University of Calabar, Nigeria | 2018 CERTIFICATIONS   Manual Testing, Test Automation & Non-Functional Testing – UnbugQA Academy | 2022 Software Testing & Automation Tools – Netow Solutions Limited | 2021   Software Testing – Guru99 | 2020 Agile Testing with JIRA – Udemy | 2019 PERSONAL PROJECTS   QA Mentorship Program: Founder of a QA mentorship initiative that provides structured guidance, live sessions, and career coaching to aspiring software testers. Organized and led community-driven QA bootcamps, supporting 20+ mentees with practical training in test documentation, bug reporting, and Agile workflows. REFERENCES Available upon request.