Mfonma is a detail-oriented and quality-driven QA professional with hands-on experience in manual testing of web and mobile applications. I specialize in identifying bugs, validating user flows, and ensuring software meets functional and usability requirements. With a background in customer service, I bring strong communication skills and a user-focused mindset to testing. I am experienced in writing clear test cases, executing test plans, and reporting defects using tools like Jira. Passionate about product quality, I enjoy collaborating with cross-functional teams to deliver reliable and user-friendly software.