Meryll Ann Bansuelo

 Meryll Ann Bansuelo Objectives: To obtain specific position where I can apply my knowledge and skills in this field, Interested in dealing with the needs of the client, providing them accurate information and resolving problems that may arise. Always willing to learn and accept new ideas that will make me a better and professional individual in the near future. Personal Information: Age: 31 Date of birth: Oct 13, 1994 Civil Status: Married Gender: Female Nationality: Filipino Educational Background: High school: Bethel Christian School 2011 Elementary: Bethel Christian School 2007 Skills: • Proficient in Excel, MS Word, MS PT • Computer literate • Ability to work under pressure • Can work with less supervision • With good communication and listening skills • Has experience taking in calls for both inbound and Outbound Work Experience: Concentrix Keybank Collections (Collections Specialist) September 2016-May 2020 Concentrix Keybank Collections (Back Office Associate) May 2020-Oct 2021 Concentrix Keybank Collections (Quality Analyst) Oct 2021 to June 2024 VA – Virtual Assistant (April 2024 to April 2025) Certificate: • Six Sigma and Lean: Foundations and Principles • PDHS1060GLEN - SPOT - Training for People Managers • PDGN1133GLEN - Training and Quality Compliance Training • LPPDOM1004GL - Concentrix Lean Six Sigma Yellow Belt Training • LPPDGN1301GL - Learning Interventions - MS Office Training and Quality • LPPDGN1241GL - Toolkit for Aspiring Leaders • LPPDGN1185GL - Facing Problems and Making Decisions LDG • LDDM1027GLEN - English - Global Virtual - Evolve Quality Evaluator Certification – Making the Transition - ILT • Data Analysis and Root Cause Analysis in Six Sigma Data Analysis and Root Cause Analysis in Six Sigma