Merry Melisa
CUSTOMER SUPPORT
I am considered a pleasant personality and have a great
communication skill. I also have willingness and commitment to serve a
compulsory service bond.
KEY ABILITIES
PREVIOUS WORK
- Critical thinking and creative problem solving.
- Communication skills
- Ability to understand people’s character, hard
work, coupled with integrity & education
- Spoken and written English
- Spoken and written Bahasa Indonesia
CUSTOMER SUPPORT AT INFLUX
CONTACT
INFORMATION
Mobile Phone: -
Home: -
Email Address:-Home Address: Jl. Atletik III No. 27 Arcamanik
Bandung Indonesia
-
- Replying emails related to Blinkist and Kopari beauty
products.
- Work from Home using Slack, Zendesk and Shopify
CUSTOMER SERVICE AT AMMEERRA HOTEL
2014 - 2019
-
Making reservation
Accepting guest directly (check-in and check-out)
Doing correspondence with clients and guest
Accepting phone calls from guest or clients
Making weekly and monthly reports
Having a good contribution to other departments.
CALL CENTER OFFICER AT INFOMEDIA
2007 - 2009
FREELACE JOBS
Fiverr member (Translator)
I translate any kind of documents from English to
Indonesia and vice versa. My account: Melisamerr
Subtitler
Translating Youtube subtitle from English to
Indonesia for Gin Pai Thai Rang Youtube channel
with million of subscribers.
- Answering calls related to the Telkomsel's products
- Giving solutions to the customer's complains
- Make some reports
ACHIEVEMENT
- The 4th best call centre officer 2009
EDUCATION
UNPAD 2003 - 2006 (Diploma Degree)
English Department
STBA YAPARI ABBA (Bachelor Degree)
2009 - 2011
English Department
-
APLICATION USED
-
Slack
Zendesk
Shopify
Google Doc
