Merissa Bryan

I am flexible in working with different people, a fast learner and can work under pressure and minimum supervision without affecting my job performance.

With over 7 years in customer service and call center experience, I have the ability to handle multiple task and to be flexible and adaptable to my client's needs and demands. I am trained in providing customer support via phone, email, chat, and SMS channels.

Skills and Abilities:

• Typing speed: 40 wpm
• Proficient in using Microsoft Office, Google Applications (Docs/Spreadsheets/Slides), Slack, and Zoopim.
• Communication Skills: Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.
• Analytical Skills: Has ability to make decisions and solve problems. Can analyze quantitative data. Obtain and process information, and plans, organizes, and prioritizes work.
• Attention to Detail: Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
• Interpersonal Skills: Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
• Flexible: Willing to try new things and interested in improving efficiency on assigned tasks