Mercy Wanjiru

Mercy Wanjiru Profile Versatile and detail-oriented Business Administrator with experience in construction, hospitality, and research. Skilled in project coordination, administrative support, and managing remote/hybrid workflows. Strong in client communication, research logistics, and documentation. Adaptable, tech-savvy, and ready to contribute to LiveCare remote teams. Personal details mercywannjirus@gmail. com - Nakuru, Kenya 20117 Nakuru Skills Microsoft Project Google Forms Zoom Slack Trello Microsoft Teams Calendly Adaptability Communication Team Support Project Coordination Languages English Swahili Education Certificate of Higher Education Sep 2022 - Mar 2023 Institute of Software Technologies, Nairobi, Kenya Diploma of Higher Education Jan 2014 - Nov 2017 Kenya Institute of Management, Nairobi, Kenya Employment Project Assistant (Remote/Hybrid) Busara Center for Behavioral Economics, Nairobi, Kenya Present Onboarding and warm calling Transcription and translation services Performed data entry, data screening, and remote team coordination. Maintained comprehensive project documentation, plans, and reports for accurate record-keeping and reference. Assisted with the preparation of project proposals, timeframes, schedules, and budgets to support project objectives. Aided senior leadership during executive decision-making process, generating data reports to recommend corrective action. Office Administrative Assistant Lewison Builders and Construction, Naivasha, Kenya Present Handled incoming calls and correspondence, directing enquiries to appropriate departments to facilitate smooth communication. Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval. Managed confidential files and documents, adhering to privacy laws and ensuring secure handling of sensitive information. Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.