Mercy Uchechi Ozor

Hello! I’m Mercy Uchechi Ozor, a dependable and detail-oriented Virtual Assistant and Customer Support Specialist dedicated to helping individuals, entrepreneurs, and small businesses stay organized and productive.

I provide a wide range of virtual support services tailored to meet your administrative and customer service needs. My goal is to take time-consuming tasks off your plate so you can focus on what matters most growing your business and serving your clients.

With strong communication skills and a professional approach, I handle:

• Administrative tasks like calendar and email management, file organization, internet research, and task tracking.

• Customer support services, including handling inquiries, offering timely responses via email or chat, and ensuring your clients feel valued and supported.

• Basic design and content tasks using tools like Canva to create clean, professional materials for your business or brand.

• Project and task management using platforms such as Trello and Google Calendar to keep everything running smoothly.

I have experience using popular remote tools like Google Workspace (Docs, Sheets, Calendar), Trello, and Canva. I adapt quickly to new tools and processes and pride myself on being organized, reliable, and easy to work with.

What sets me apart is my commitment to:

• Clear communication

• Prompt delivery

• Attention to detail

• A proactive mindset

I understand how important trust and consistency are when working remotely, and I strive to build long-term working relationships based on reliability and results. Whether you need help staying organized, responding to customers, or keeping your daily operations on track, I’m here to make your workflow easier.

If you’re looking for a dedicated and professional Virtual Assistant or Customer Support Specialist to support your goals and help lighten your workload, I’d love to connect with you.

Let’s work together to bring calm, clarity, and efficiency to your business.