Mercy Nnadi

I am a certified nutritionist and a SaaS sales specialist with proven expertise in lead generation, appointment setting, and customer engagement. With over four years of professional experience spanning healthcare, education, e-commerce, and business support, I bring a unique blend of people-centred care and revenue-driven strategy to every role I undertake.

In my career, I’ve helped businesses:

✅ Build and manage qualified sales pipelines through targeted prospecting and lead generation.

✅ Streamline scheduling and boost efficiency with effective appointment setting and calendar management.

✅ Drive customer acquisition and strengthen retention through email campaigns, CRM optimisation, and social media outreach.

✅ Deliver exceptional customer support, ensuring client satisfaction and loyalty.

Beyond sales, I run my own online store, where I manage marketing, customer service, and order fulfilment—giving me hands-on experience in what truly drives conversions and long-term client relationships.

🔹 Tools I work with: HubSpot, Salesforce, Freshdesk, Zoho, Intercom, Mailchimp, Apollo.io, Lemlist, Asana, Trello, Monday.com, ClickUp, Slack, Microsoft Teams, Calendly, and Google Workspace.

My passion lies in helping organisations connect with the right audience, optimise their processes, and achieve measurable growth—all while delivering value that exceeds client expectations.

Top skills

• Negotiation • Lead Generation • Prospecting Skills • Customer Relationship Management (CRM) • Appointment Setting