Mercy King'oo

Mercy King’oo Virtual Assitant - - About Me Work Experience I am an administrative virtual assistant and a social media manager. I help enterpreneurs and proffesionals stay organized ,by managing tasks efficently.This allows them to focus on growing their businesses .With a keen eye to detail and commitment to excellence ,I support my clients goals and ensure you have a smooth workflow. Administrative Virtual Assistant Education Alison Working as a virtual Assistant Aug2024-Dec2024 TYCHE COMPANY Email management-sending emails clearly and replying to emails and ensure my client is always informed. Calendar management-scheduled meetings and made sure everything was smooth on my clients side. Data entry-sort and compiled reports and maintained records. to ensure my clients work is organized.Travel booking and research. Executive Virtual Assistant Aug2024-Dec2024 TYCHE COMPANY Customer support-Responded to call and emails from the customers and handled complains and taking the customer feedback. Bookkeeping-saved records correctly and organzed for future reference. File and document organization-I created a folder for all clients and a subfolder where I kept different types of files in different folder using zoho. Social media manager Jan2024-Jun2024 HIGHLAND COMPANY i scheduled posts for Facebook,twitter using buffer. I created content and interacted with the audience. Managed different social media accounts from different social media platforms eg facebook using hootsuite. Used tools like asana to measure performance and increase engagement. Real estate virtual assistant Jan2024-Jun2024 HIGHLAND COMPANY Skills Digital communication proficency Time management Social media management Basic graphic design Bookkeeping skills Customer relations I did property research and checked for available prices in the market that fitted well with my clients needs .Calendar management by scheduling meetings for property viewing .Listed customers preferences and requirements ,responded to calls and emails and finally writing a report. Contract negotiation and follow ups with potential buyers .I used graphic design skills to create authentically pleasing logos to market their services. E References