Mercy King'oo

Hello,My name is Mercy King'oo,I’m a proactive and reliable Virtual Assistant with a strong background in administrative support, customer service, and digital task execution. I help business owners, entrepreneurs, and busy professionals save time and stay organized by handling essential day-to-day operations.

I specialize in virtual assistance for real estate, ecommerce, and service-based businesses .Whether it’s managing your inbox, scheduling appointments, updating CRMs, or preparing client reports, I get the job done efficiently and with great attention to detail.

I have experience in:

• Email & Calendar Management – keeping inboxes organized, responding professionally, and scheduling meetings without conflicts.
• Customer Support – responding to inquiries via email or phone, providing timely solutions, and maintaining a friendly brand tone.
• Data Entry and Research – accurate and fast input using Google Sheets, Excel, or online tools.
• CRM Management – working with tools like Podio, Zoho to keep client records clean and updated.
• Social Media & Canva – scheduling posts, creating basic graphics, and assisting with content planning.

I’m confident using tools such as Google Workspace, Microsoft Office, Trello, Slack, Zoom, Canva, and Meta Business Suite. I have experience supporting ecommerce tasks (like order tracking and basic product listing) and I’m comfortable learning new software quickly.

Why clients love working with me:

• I’m an excellent communicator in English;written and spoken.
• I always meet deadlines and follow instructions carefully
• I’m loyal, tech-savvy, and solutions-driven
• I’m available for full-time or part-time roles, and I adapt easily to different time zones

My goal is to become a long-term, valuable part of your team — someone you can trust to take ownership of tasks and help your business run smoothly behind the scenes. Whether you're a startup founder, real estate investor, coach, or online business owner, I’m ready to support you.

Let’s work together and make your business more organized, efficient, and stress-free.