Mercy

Streamlining People Operations & Scaling Teams for Growing Businesses

I’m a people-first Operations Manager & HR Recruiter with 4+ years of experience helping founders, startups, and growing teams scale efficiently across industries like business services, tech, education, and in-home healthcare.

I specialize in streamlining recruitment pipelines, improving internal workflows, and managing day-to-day operations that keep teams aligned and clients happy. My approach blends structure with empathy, helping teams thrive while ensuring processes stay organized, compliant, and scalable.

What I bring to your team:

• Project coordination & cross-functional team management
• Workflow optimization & productivity improvement
• End-to-end HR recruitment & remote talent onboarding
• Client support & internal communication management
• Accounts receivable (AR) support: invoicing, payment tracking & dispute resolution
• Executive & administrative support with a strategic mindset

I’ve led hiring efforts, created smooth onboarding experiences, managed client billing, and introduced systems that have improved team productivity by up to 95%. I’m also skilled in tools like Trello, Asana, QuickBooks, Wellsky, Google Workspace, and ATS platforms.

I’m currently open to remote roles in:

• Operations & Project Management
• HR & Talent Acquisition
• Team & Staff Coordination
• Billing, Invoicing & Client Support

Let’s connect if you’re looking for a dependable, systems-driven partner to help your team grow stronger and your operations run smoother.