CAREER SUMMARY
DISTRICT SERVICE HEAD AND DEPUTY COMPLIANCE
OFFICER
Rizal Commercial Banking Corporation| 2015 - 2019
MERC E D I TA GAY
O. N A R V AZA
PROJECT MANAGEMENT
EXPERT
EXECUTIVE PROFILE
I am a Banker with 25 years of experience.
The last 5 years, I was a District Service
Head and a Deputy Compliance Officer of a
Commercial Bank.
SKILLS
- Web Research
- Social Media Management and Marketing
- Data Entry
- Customer Oriented
- Able to deal with complexity
- Accounting (Accounts Payable and
Accounts Receivable)
- Risk Management
- People Management
- Revenue Management
- Regulatory Compliance and Internal
Controls
- Coaches and Train Officers and Staff
- Canva and Photo Editing
- Responsible for the overall quality of Service and controls in
each Business Center in the District. Ensures that all BC's comply
with the Bank's policies and procedures and at the same time
attain operational and service efficiency and quality in their daily
operations. Manages and monitors the operational and service
risks and control of operating expenses for the entire District.
Ensures that bank losses due to errors, negligence or fraud, are
kept to a minimum and acceptable, if not zero level.
* Responsible for monitoring the attainment of Key Result Areas
of service personnel and managing all administrative matters in
the District. Responsible for the constant improvement in the
individual performance of all high potential officers and staff in
the District.
*Supervises, coaches, monitors and motivates all direct reports
and their subordinates in order to manage and improve
performance and ensure consistency.
CUSTOMER SERVICE HEAD
Rizal Commercial Banking Corporation |
RESERVE OFFICER
Rizal Commercial Banking Corporation |
BRANCH CASHIER
Rizal Commercial Banking Corporation |
RESERVE OFFICER
Rizal Commercial Banking Corporation |
REMITTANCE CLERK / SETTLING CLERK
Rizal Commercial Banking Corporation |
2002 - - -
ACADEMIC BACKGROUND
DELA SALLE UNIVERSITY
Bachelor of Science In Business Administration
Major in Computer Application | 1990 - 1993
- Dean's Lister for Six Consecutive Terms
CONTACT DETAILS
Skype: live:.cid.e7441ec293cf78f0
Location: Philippines
