Meng Lee

TAN MENG LEE  - |- SUMMARY Experienced in Human resource professional with a demonstrated history working in Hospitality industry, including recruiting, internal training, staff engagement, and progressive functional experience in Compensation and Benefits, Payroll, and HR Analytics. Has good knowledge of different HRIS systems and SAP SuccessFactor’s modules. Fluent and good command of language for English, Chinese (Mandarin), conversant in German and Cantonese. ACCOMPLISHMENT - Established a singular HR and Payroll system (Oracle HRIS) across the Group Established and implementing SAP SuccessFactor modules Setup Dashboard Report format for group-wide used. EXPERIENCE Mar 2017 to Apr 2018 Compensation & Benefits Analyst Corporate Office @ Emaar Hospitality Group, Dubai - Effectively reviewed and aligning pay band/ grade wise benefits and salary matrix of Emaar Hospitality Group. - Analyse the benchmarking information/ survey result to assess the current market position of the competitive pay range and benefits structures. Survey results through Aon Hewitt and Hay Group, and information shared with competitors. - Collaborate with IT & consultant for HRIS system enhancement and implementations. - Responsible in handling multiple systems as a tool for company data analysis which related to staffs' compensation. - Provide management reporting information, dashboard report, data analysis, and modeling, as required to Senior Management. - Accountable to provide organizational structure and compensations information to Accenture Strategy Consultancy, as well as Aon Hewitt & Hay Group. - Ensure timely preparation and delivered group-wide and entities-wide monthly BRM (Business Review Meeting) reports to over 20 business entities related to staff compensation. - Rolled-out group-wide annual bonus distribution, including bonus calculations, collecting and compiling the annual merit from all business entities. - Review monthly payroll for 3000 employees. - Fully involved in implementing and roll-out SAP SuccessFactor for Talent Management and Compensation Planning Module. - Established a singular HR and payroll system (Oracle HRIS) for Emaar Hospitality Group, over 20 business entities. - Assist in implementing company Medical Insurance Scheme and assisting in medical insurance Q&A, and claims with providers. Feb 2013 to Feb 2017 Compensation & Benefits Officer Corporate Office @ Emaar Hospitality Group, Dubai - Managed and delivered departmental HR and payroll reports including turnover reports, HR dashboard, staff satisfaction survey results and HR KPI / initiative achievements for weekly and monthly management review. - Managed the Merit Review Process. - Fully responsible for Oracle HRMS, encompassing the below dependencies: o Maintain company organization structures o Provide group-wide support to over 20 business entities and mentored and guided users to complete their tasks and responsibilities o Trained HR and Payroll users on HRMS o Trained business entities departments’ coordinators on Oracle Time & Attendance system o Collaborated with Oracle consultants and IT to continuously maintain and improve HRMS Key achievements in support role include: o Successfully reviewed and revised company salary structure o Completed salary benchmarking exercise with AON Herwitt and Hay Group o Proposed costs saving measures through analyzing HR recruitment cost o Successfully audited hotel operational process as part of the business optimization process Feb 2012 to Feb 2013 Service Leader – Human Resources Shangri-La Hotel, Kuala Lumpur - Recruited sufficient headcount for hotel and operations via internal and external recruitment process, including advertisement on newspaper, online advertising platform, e.g. Jobstreet. - Provided a monthly turnover report for hotel and competitors, quarterly staff restaurant satisfaction survey results through Survey Monkey. - Facilitated staff separation procedures. - Maintain staff files and records are up-to-date in a timely manner - Handling staff insurance and medical claims - Assisting in staff statutory compliances, e.g. SOCSO claims. - Provide advice and assisting in resolving staff issues. - Assisted in administering daily staff requests and ad-hoc tasks for the department. Dec 2010 to Feb 2012 Service Leader – Human Resources Traders Hotel, Qaryat Al Beri, Abu Dhabi (by Shangri-La) - Administering payroll and was the main liaison with paymaster to process staff wages. - Delivered HR reports and provided support in monthly expenses analysis. - Monitored departmental hiring and movement process according to company manning requirements. - Maintaining staffs’ database in both HRIS and personal file in a timely manner. - Responsible in dealing with catering company for staff cafeteria for all issues and requirements; - Assisted in administering daily staff requests and ad-hoc tasks for department. Dec 2008 to Nov 2010 Service Staff – Human Resources Traders Hotel, Qaryat Al Beri, Abu Dhabi (by Shangri-La) - Recruited sufficient headcount for hotel and operations via internal and external recruitment process, including recruitment agencies, recruitment websites and hotel school. - Facilitated for staff onboarding process. - Successfully managed various recruitment and headcount requirements of various departments. - Coordinated closely with the housing department for staff accommodation concerns. - Increased staff happiness index by assisting the development of various staff activities for the hotel. - Involve in staff relations, assisting colleagues in activities organization. - Assisted in administering daily staff requests and ad-hoc tasks for the department. EDUCATION May 2018 to Jul 2018 German Language from A2 to B1 Level (www.Deutschakademie.de) DeutschAkademie, Alexandraplatz Branch, Berlin, Germany June 2007 to Dec 2007 BA (Hons) in International Hotel and Event Management (www.imi-luzern.com) International Hotel Management Institute (IMI), Switzerland. Certificate validated by the Manchester Metropolitan University, UK March 2005 to May 2007 Diploma and Higher Diploma in International Hotel and Tourism Management (www.kdu.edu.my) KDU College Sdn Bhd, Malaysia, affiliated with International Hotel Management Institute (IMI), Switzerland HIGHLIGHT Good knowledge of computer skills and system with the following:  Microsoft Office: Microsoft Excel, Word, PowerPoint, Outlook  System: SAP Successfactor, Oracle HR System and Payroll System, customized Oracle Time & Attendance System, Oasys system, Zapper and Corporator Business Management Platform. REFERENCES Aseem Kapoor: Corporate Director of Human Resources of Emaar Hospitality Group - - Ida Bosco: Senior Manager – Human Resources in Emaar Hospitality Group Corporate Office - - Agnes Lim: Director of Human Resources of Ritz Carlton, Kuala Lumpur  -