Mendie Mendie

Mendie Mendie

$9/hr
Customer support, sales, Data entry, appointment setting
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Ojo, Lagos, Nigeria
Experience:
3 years
MENDIE MENDIE AKPAN Lagos State, Nigeria PROFESSIONAL SUMMARY I am a highly motivated and detail-oriented project and administrative support professional, with over 5 years of progressive experience in NGO and research projects across Nigeria. Proven ability to manage logistics, coordinate office operation, lead, and support field teams, and administer procurement and petty cash. I am proficient at making training preparations, reporting, office management and data collection using modern digital tools. Demonstrated capacity to work independently and prioritize tasks effectively, and support multiple projects under minimal supervision. Currently, I seek to leverage my administrative, coordination, and operational expertise in a dynamic environment to support inclusive economic development initiatives. CORE SKILLS, TECHNICAL TOOLS &SOFTWARE ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Office & Operations Administration Procurement &Petty Cash Management Customer support & Logistics Coordination Stakeholder &Team Coordination Data Collection & Field Supervision Report Writing, Transcription & Documentation Communication & Interpersonal Skills Administrative Tools: Google Workspace, Microsoft Office, wordpress,Slack, Click Up Survey& Data Tools: Red Cap, Survey CTO, ODK, Kobo Tool box, Scheduling &Communications: Calendly, Picktime, Zendesk, Freshdesk. PROFESSIONAL EXPERIENCE State Team Lead Mindset (Middle East and Africa-UNICEF IVA Project) Abia State | March 2022 – Present As an impartial and independent verifier for Nigeria's Primary Health care leadership challenge fund (PHCLCF), I  Coordinated state-level logistics, stakeholder engagement, and training for 8 Monitoring Evaluation and Learning (MEL) officers.  Oversaw field operations and reporting, resulting in a $400,000 award and national recognition.  Liaised with stakeholders from the State Ministry of Health and National Primary Healthcare Development Authority (NPHCDA) to ensure project alignment and compliance.  Conducted Data Quality Assessment (DQA) on health facility records, service registers and infrastructure.  Prepared and submitted weekly reports promptly and ensured operational continuity. Electronic Data Capture Officer Research Triangle Institute (RTI) USAID-funded ACTS to end Neglected Tropical Diseases (NTDs) Akwa Ibom State | July – August 2024 The east program was designed to support the Federal and State Governments in the elimination of NTDs including Lymphatic Filariasis, Onchocerciasis, schistosomiasis, soil- transmitted, helminths and trachoma. As a member of the RTI team, I  Planned and executed school-based data collection across multiple LGAs.  Managed logistics for survey teams and coordinated transportation to field sites.  Ensured data integrity, compliance with protocols, and timely reporting. Team Lead Helen Keller International Post Event Coverage Survey(PECS) Akwa Ibom State | Jan – Feb 2022 Using the standard WHO Epiclustersurveymethodology, I  Supervised4 enumerators across 6 communities including riverine areas.  Coordinated logistics, community entry, and documentation of survey findings.  Led evening debrief sessions and prepared terminal reports. Independent Monitor Helen Keller International Akwa Ibom State| March –April2021 As part of the activities of the Maternal Neonatal Child Health Week (MNCHW) 2nd Round, I  Supervised the LGA training of health workers  Monitored Vitamin A & deworming supplementation in schools and communities.  Conducted field interviews and updated daily call-in data in Google Sheets.  Facilitated daily field reviews to improve efficiency. Data Collector UNFPA Sexual and Reproductive Health (SRH) Project Evaluation Akwa Ibom State | February 2021 This project involved the use of integrated approach to empower adolescent girls and women in Akwa Ibom State through access to SRH and Rights. On this role, I  Scheduled appointments for data collection with all assigned respondents.  Conducted qualitative and quantitative data collection (FGDs, KIIs, surveys) among the respondents.  Transcribed qualitative data and submitted all data including quantitative data promptly.  Prepared final evaluation reports for the project. GIS Surveyor GIZ GmbH /Hanovia Ltd South-SouthNigeria|March–May2019 The GIZ Nigerian Energy support program was an on-site survey and data gathering of Socio-economic activities within off-grid communities in the south-south region of Nigeria, and as a GIS surveyor, I  Mapped and geo-tagged off-grid communities using OSM and GIS tool and Kobo collect.  Prepared micro plan for all field activities, including timelines and budgets.  Managed logistics for multi-state survey teams.  Submitted daily, periodic and final reports for the project. Project Volunteer Association of Concerned Partners for Nigerian Youths (ASCOPANY) Cross River State | June 2010 – Nov 2014 A youth focused indigenous NGO and a beneficiary of the World Bank HAF 2 funding. As a volunteer on the project, I  Provided administrative support, logistics coordination, and training setup.  Assisted with daily report analysis and field support operations. EDUCATION MBA – Business Administration University of Calabar| 2015 B.Sc. Banking& Finance University of Calabar| 2009 CERTIFICATIONS    Nigerian National Code for Health Research Ethics– CITI Customer Service: Problem Solving &Troubleshooting–LinkedIn Customer Service Skills–Alison
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