Melson Villareal Ledesma

I'm Melson Villareal Ledesma, my hobbies are watching movies, reading good books, listening to music, surfing the net, playing video games and hanging out with friends. I've taken the course of Associate in Computer Technology from Interface Computer College. I also took vocational courses, a certificate in Industrial Electricity from DeLasalle ASMC and Computer System Servicing from Logic Gate Technology Institute.

I have 6 years more or less of work experience in the BPO industry. Most of them are email support. The first BPO job I got is Data entry/ Email support in LWS Media Inc., I worked there for almost a year. The job is mostly doing data mining. The second job is email support for a US-based telecommunications company in Stream/ Convergys, I worked there in the company for 4 years and the job is processing subscribers monthly billing discount and communicate to the customers through email. The recent job that I did is dispatching in ENFRA USA, Inc. in Lapu-Lapu City and I held the position as an Account Executive. That job is mostly customer service taking phone calls, inbound and outbound calls to income-generating clients, prospects and customers as well as providing email support to them for job service requests status, follow-ups and updates.

I am confident with all these experiences I'll be able to succeed in this said position that you are hiring for and I am looking forward to hearing from you soon. Please feel free to contact me anytime convenient for you.