Meliza Janubas

Having over 5 years of experience and training from large call centers in the Philippines, I truly have mastered customer service related concerns. From email, chat, technical and phone support. I have handled various tasks like inbound and outbound calls, verifying and qualifying information, data entry thru CRM, placing an order, receiving credit card payments via IVR, billing disputes, providing solutions to complicated technical internet or phone connection concerns, assisting product complaints and upselling products. To add to the list, I possess excellent grammar and spelling skills, a fast learner and I am motivated. I have a work at home setup and so I'm ready to be part of your company if given the chance. I hope to hear from you soon so I can discuss my bpo experiences further.