Melissa Usunobun

I am an Administrative Virtual Assistant and Customer Support Professional with experience providing efficient administrative support, managing day-to-day operations, and delivering exceptional customer service. I specialize in handling client communications, scheduling, inbox and calendar management, data entry, document preparation, and resolving customer inquiries with professionalism and empathy.

Skilled in organization, multitasking, and problem-solving, I help businesses streamline operations while ensuring clients receive timely and high-quality support. I am proficient in using productivity and communication tools such as Microsoft Office Suite, Google Workspace, CRM systems, Slack, Zoom, and project management platforms to maintain efficiency and collaboration in remote work environments.

I am committed to helping businesses stay organized, improve customer satisfaction, and operate smoothly through reliable administrative and support services.