Melissa Mukumbiri

MELLISA MUKUMBIRI Address: 986 Kabwata Site and Service, Lusaka Zambia Phone: - ​·​Email:- An adaptable Personal Assistant that offers expertise in database management and business communications paired with outstanding communication and time management skills. Tech-savvy individual well-versed in job-related software and staff coordination. Recognized for displaying consistent professionalism and quickly learning procedures and methods. ​EXPERIENCE​ SEP 2021 – DEC 2022 Executive / Personal Assistant COMPANY: CAPALA ● Ran errands to help with daily tasks, enabling the employer to focus on more pressing duties. ● Organized personal and professional calendars with reminders for upcoming meetings and events. ● Aided communicating, typing correspondence or obtaining information. ● Checked personal and professional activities to remind the employer of priority tasks and deadlines. ● Maintained clerical correspondence via email and phone. ● Screened telephone calls and inquiries and directed them as appropriate. ● Organized both physical and digital files and updated reports to coordinate project materials. ● Booked flights, hotel accommodations and ground transportation for smooth business travel. ​EDUCATION​ NOV 2018 Glen Norah 2 High School, Harare, Zimbabwe 9 O’LEVELS DEC 2022 ALX, Nairobi, Kenya DIPLOMA – VIRTUAL ASSISTANT EXPECTED DEC 2024 University of the People (UoP), California, USA BBA – BUSINESS ADMINISTRATION ​SKILLS​ ● ● ● ● ● ● ● Appointment Scheduling Multitasking and Organization Cash Management Experience Running Errands Sales Customer services Proper Phone Etiquette ● ● ● ● ● Administrative Support Calendar Management Travel Arrangements Organizing and Preparing Meetings Coordination skills