Melissa Erato

A very responsible, dedicated, and professional Customer Support/Booking Support/Technical Support Representative for more than 8 years. I have worked for telecommunications, and Microsoft gaming accounts, and acquired expertise in booking hotels/placing orders for customers, addressing billing concerns, device troubleshooting, and dealing with customers' complaints. I also have experience working as a Virtual Assistant and Admin Support/Airbnb Support.

I have experience in Recruitment during my internship if someone needs help in the HR field.

I have experience in Shopify/Dropshipping, helping my clients to track orders for the customers. I'm handling the customer service side, updating customers with their orders/tracking numbers via email.

Through my training and experiences, it taught me attention to detail, resilience, and flexibility in using different tools provided by the clients. I am a person who has strong interpersonal skills, is hard-working, has good communication skills, is a good listener, and is very cooperative in meeting my employer's demands and targets. I am very committed to any job that will be assigned to me as I always value my client's time and trust. Because of that, I am taking full responsibility for bringing value to your business by delivering quality services to strict deadlines and high expectations.

I am looking forward to hearing from you soon. I am very excited to be part of your projects and help you grow your business by giving my full commitment, sharing my expertise and experiences, and learning more new things in the process.

Thank you for taking the time to review my profile. God Bless!