Melissa Bianca Muji

Melissa Bianca Muji

Customer Service.
Reply rate:
12.5%
Availability:
Hourly ($/hour)
Age:
24 years old
Location:
Caloocan City, National Capital Region, Philippines
Experience:
3 years
 MUJI, MELISSA BIANCA F. Home Address: #124 Blk-1 Lot-110 Carnation St. Palmera Sp. 1 Camarin Road, Caloocan City Contact Number:- Email Address:-- OBJECTIVES To obtain a long term career with an organization that can provide good opportunity for enhancement of professional and personal status. WORK EXPIRIENCE Communication Staff St. Vincent Foundation for Children and Aging, Inc. January 28, 2016 to October 30, 2018 Handled communication between the sponsored members and sponsors. Used company portals Direct communication in Kansas Handled ISV (Individual Sponsorship Visit) Conducted Annual Photos Facilitated local correspondence training and workshop Customer Service Representative Account: Globe Postpaid Pilipinas Teleserv, Inc. August 6, 2013 September 6, 2013 Handled Billing Statement. Addressed and resolved customers complain about their postpaid subscription. Gathered and verified all required customer information for tracking purposes. Defused volatile customer situation calmly and courteously. Sales and Marketing Assistant PSR Media Network Inc. September 17, 2012 to March 15, 2013 Handled sales phone calls and e-mails Filing of client Information In charge of marketing materials (Editing print ads and video materials, brochures) Assisting with the copy writing of marketing materials Utilizing social networking opportunities to facilitate sales and increase brand awareness Assisting directress in promotional events. Supporting the Sales Manager and the Marketing Manager in all aspects of their work Admin staff / Technical Staff (Government Internship Program) DOH National Epidemiology Center June 1, 2012 to August 1, 2012 Reviewed files, records, and other documents to obtain information to respond to requests. Handled Incoming and Outgoing Phone calls Maintained and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints. Handling of fax machines and scanners. Contributed to team effort by accomplishing related results as needed. Freelance online Photo and Video Editor Website: Ewritegigs.com Editing of Photos using Photoshop. Editing of Videos using Final cut for mac. SPECIAL SKILLS Basic Photography and videography Stage designing Video Editing (imovie for mac, Final cut for mac, basic adobe premier, Sony Vegas and Movie Maker) Photo Editing (basic adobe Photoshop cs5, basic adobe lightroom and photoscape) Fluent in Speaking English. Manage to do multi-tasking Ability to work under pressure Capacity to work well with people and within the establishment Strong verbal and written communication. Computer literate ( MS Office – Word, Excel and Powerpoint) Clerical work TRAINING ATTENDED Trainee at Novadeci Novaliches Development Coop. Inc. April 2011 Production Staff TV5 at “LOL” and “My Darling kong Aswang” M-ZET Production GMA DZBB 594 KHZ Public assistant coordinator RADIO OPERATIONS DEPARTMENT Public service imbestigador sa radio News monitoring and evaluation, Phone Patching and script writing (NEWS) GMA network, Timog Ave. May 10, 2011 to May 27, 2011 SEMINARS ATTENDED PINOY MEDIA CONGRESS – YEAR 5 Polytechnic University of the Philippines February 4 and 5, 2010 4TH STUDENT ADVERTISING CONGRESS Rockwell Tent, Makati January 21 and 22, 2011 PINOY MEDIA CONGRESS – YEAR 6 University of Santo Tomas February 22 and 23, 2011 5TH STUDENT ADVERTISING CONGRESS 1esplanade, Pasay City February 8, 2012 EDUCATIONAL BACKGROUND TERTIARY Lyceum of the Philippines University – Intramuros, Manila AB Mass Communication major in Advertising -) SECONDARY St. Theresa school of Novaliches -) PRIMARY Our Lady of Lourdes Catholic School -) La Conciolacion College Deparo -) PERSONAL DETAILS Birthdate: February 1, 1992 Nationality: Filipino Religion: Roman Catholic Martial status: Single PERSONAL CHARACTERISTICS Highly Motivated, Pleasant Personality, Loyal, Cheerful and Hardworking REFERENCE Cherryvie Madronio Social Development Worker Contact number: (- Ma. Nerissa Fe Galpo Communication Staff Contact Number: (- Izza Oro Admin Assistant Contact Number: (-
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