Melanie Rodriguez

Melanie Alicando Rodriguez 

Virtual Assistant 

Previous Job:

Fully Loaded Electronics 

Video Game Fulfillment Associate -PH Virtual Assistant Support Staff 

Full-time -Jul 2023 - May 2025 

1 yr 11 months Washington, United States · Remote 

• Purchasing games for Xbox Series X|S, Xbox One, Xbox 360, Nintendo, PlayStation 4, and 5 

• Handling data entry for taxes, checks, database, and order forms 

• Creating game status reports 

• Creating checklists for orders 

• Creating and unlocking accounts needed for orders 

• Providing remote technical support for the configuration of video game consoles and the 

execution of game testing for customer orders, utilizing a KVM over IP setup 

• Monitored orders from eBay, GameStop, and Amazon, and coordinated with sellers to 

resolve return and refund issues 

Appointment Scheduling- Calendar Management 

• Managed the CEO and Vice President for Operations' calendar, including scheduling meetings, 

appointments, and reminders to ensure optimal time management and workflow efficiency. 

Person In Charge: Correctional Orders 

• Generating reports 

• Notifying customers about shipping 

• Research- Conducting research for various topics 

RESUME: https://drive.google.com/file/d/1KY2oDgrBH0kpav3c5hiHeJUV9HZMEvdH/view?usp=drive_link