Melanie Bonifacio

I've been in the Customer Service Representative for over 6 years and Sales Supervisor for 2 years, I honed my skills in communication and problem-solving working in BPO and my Sales skills and admin through out my Sales Supervisor.

Given my background, I believe my competencies in these fields will prove valuable to your organization's long-term goals.

Below are the things that I can effectively contribute to your company:

My Skills and Qualifications:

• In-depth knowledge of Customer Service.

• Exceptional abilities in CRM system operations, customer assistance, and reservation coordination.

• Hands-on experience in Guest Service Representative.

• Excellent in writing, reading, speaking skills in English.

Programs and software skills:

Gmail

Google Calendar

Google Drive

Google Sheets, Docs, Slides, and Forms

Google Meet

Zoom

WhatsApp

Telegram

Discord

Asana

Trello

Notion

GoogleMaps.