Hardworking Customer Service Representative with years of experience working with billing, sales and providing excellent customer service. Trained in project and time management, and proven multitasking abilities. Committed to maintaining professional relationships with clients and coworkers to increase profitability and drive business results.
I have been a point of contact in Conectys doing the role as a support to our team and direct supervisor. It had made me develop my interpersonal skill as well as communication with both customers and fellow. The BPO Industry taught me to be assertive in my decisions especially having to deal with various personalities and people.