Md Sajid Hossain

MD SAJID HOSSAIN Microsoft 365 System Administrator | Modern Workplace Architect Dhaka, Bangladesh | - |-| LinkedIn | Website Experience Summary ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ 7+ years of global experience in Microsoft 365 Modern Workplace, Cloud Security, and IT Infrastructure. Specialized in Exchange Online, including migrations (Hybrid, IMAP, G-Suite, PST), EOP, and mail flow optimization. Expertise in Identity & Access Management (IAM) with Entra ID, MFA, SSO, Conditional Access, PIM, and Zero Trust security architecture. In-depth knowledge of Microsoft Purview Compliance & Data Loss Prevention (DLP), covering eDiscovery, Insider Risk Management, Retention, Data lifecycle management, and regulatory compliance. Proven track record in deploying and managing Microsoft Defender solutions for Office 365, Endpoint, and Cloud Apps to enhance organizational security posture. Proficient in Microsoft Endpoint Manager (Intune) for MDM, MAM, policy enforcement, security baselines, and Windows Autopilot deployments. Successfully supported Microsoft 365 Copilot rollouts in Teams and Office applications to enhance AI productivity. Automation skills in PowerShell, Python, and Microsoft Graph API for Microsoft 365, Local AD & Entra. Solid foundation in networking, including OSI Model, routing, switching, VLANs, VPNs, DNS, DHCP, and network security practices. Technical Skills ▪ ▪ ▪ Microsoft Security & Purview: Exchange Online Protection (EOP), Microsoft Sentinel, Secure Score, Attack Simulation, Safe Links/ Attachments, Anti-Spam/ Malware/ Phishing Policies, Quarantine, DKIM, DMARC, Defender for Office 365/ Endpoint, DLP, Auditing, eDiscovery, Holds, Retention Policies, Insider Risk Management, Labeling. Exchange Online and Exchange Hybrid: Exchange Online Administration, Mailbox and Recipient Management, Transport Rules and Mail Flow Configuration, Shared Mailbox and Resource Mailbox Management, Connection Troubleshooting (POP, IMAP, MAPI, ActiveSync), Mailbox Migration, Exchange Hybrid Configuration, Exchange Server and Exchange Online Coexistence Setup, Hybrid Configuration Wizard (HCW) Implementation and Troubleshooting, Free/Busy and Calendar Sharing, OAuth and Modern Authentication Setup, Hybrid Mailbox Move and Troubleshooting, SMTP Configuration. Modern Workplace & Copilot: Microsoft 365 Apps for Enterprise Deployment and Troubleshooting, Outlook Profile, Deployment of Office Updates via Intune and Configuration Manager, Microsoft 365 Copilot Integration, OneDrive Sync, SharePoint and Teams File Collaboration, Outlook Calendar, Co-authoring, SharePoint Site Design, Permissions and Access Control Management, Document Library Management, Teams Architecture and Exchange/ SharePoint/ OneDrive Integration. ▪ ▪ ▪ ▪ Intune/Endpoint Manager: Device Enrollment (Windows, macOS, iOS, Android), Compliance Policies, Security Baselines, Autopilot, App Deployment, BitLocker, Endpoint Analytics, CoManagement. Identity Management & Entra ID: User and Group Management, Hybrid Identity Configuration with Azure AD Connect, SSPR, Conditional Access Policy, Multi-Factor Authentication (MFA) Deployment and Management, Identity Protection and Risk-Based Signin Policies, Dynamic Group Configuration, Role-Based Access Control (RBAC), Privileged Identity Management (PIM) Configuration, App Registrations and API Permissions Management, Integration with On-Premises Active Directory, Auditing Using Sign-in Logs, Entra Permissions Management, B2B/B2C Collaboration, Secure Access to Microsoft 365 and Third-Party SaaS Applications, Troubleshooting Authentication and Directory Sync Issues, Zero Trust. Automation & Scripting: PowerShell, Python, Microsoft Graph API for Microsoft 365 and Azure AD. Networking & Systems: Active Directory, Windows Server, OSI Model, Routing, DHCP, DNS, VLAN, VPN, Firewall. Professional Certifications ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Microsoft 365 Certified: Administrator Expert (MS-102) – Microsoft (Issued May 2025) Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) – Microsoft (Issued May 2025) Microsoft Certified: Azure Fundamentals (AZ-900) – Microsoft (Issued May 2025) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) – Microsoft (Issued May 2025) Master MCSE: Windows Server 2022 OS Administration – Udemy (Issued Nov 2024) HCIA-Datacom – Huawei (Issued Oct 2020, Expired Oct 2023) CCNA R&S: Connecting Networks – Cisco Networking Academy (Issued Jul 2018) CCNA R&S: Introduction to Networks – Cisco Networking Academy (Issued Sep 2017) Education Bachelor of Science (B.Sc. Engg.) in Electronics & Communication Engineering (ECE) Khulna University, Bangladesh | 2016 Professional Experiences Microsoft 365 Technical Support Engineer Shanghai Wicresoft Co. Ltd, China | Jul 2023 – Apr 2025 ▪ Delivered Microsoft 365 support to global Premier Partner customers as non-FTE employee of Microsoft CSS Shanghai. ▪ Resolved complex technical challenges using industry-standard methodologies across Exchange Online, Exchange Hybrid, Security & Compliance, Intune, IAM, DLP, Information Protection, Azure AD, Teams, SharePoint. ▪ Assisted in Copilot for Microsoft 365 deployment across Teams and Office apps, aligning with data compliance. ▪ Developed custom PowerShell scripts to automate admin tasks. ▪ Ensured GDPR compliance in all support and configuration activities. Sr. System Administrator Maxwell Group | Mar 2020 - Jun 2023 ▪ Managed Windows Server, Active Directory, DNS, DHCP, and Group Policies for multiple sites. ▪ Led the move from on-prem Exchange to Exchange Online, adding security and data policies. ▪ Set up and supported Microsoft 365 apps like Outlook, Teams, OneDrive, and SharePoint. ▪ Used PowerShell to automate routine admin tasks and save time. ▪ Maintained secure networks by managing firewalls, VLANs, and device protection. ▪ Assisted with migrating emails from Google Workspace and IMAP to Microsoft 365, and managed Exchange Online setup. Technical Engineer Contessa Solutions and Consultants Ltd | Dec 2017 - Mar 2020 ▪ Fixed issues with computers, printers, and internet/network connections. ▪ Managed user accounts in Active Directory and kept security tools up to date. ▪ Monitored and maintained routers, switches, firewalls, DNS, and DHCP settings. ▪ Installed system updates and patches to keep systems secure and stable. Major Projects Digital Transformation: On-Premises to Cloud Migration Client: Transcom Limited, Bangladesh | Role: Junior Technical Architect | Timeline: February 2022 – November 2022 ▪ Assisted in migrating 3,500 user mailboxes from Google Workspace and IMAP to Microsoft 365 with zero data loss and minimal downtime. ▪ Designed an uninterrupted migration strategy, aligning with compliance and security requirements. References Ahmed Saif Muntaseer Microsoft Cloud Solutions Architect, Ascend Technologies Inc. Email:-| Phone: - Md Omar Faruk Technical Manager, Contessa Solutions and Consultants Ltd Email:-| Phone: -