Mbotor Janet Manson

MBOTOR JANET MANSON Elegushi, Lagos Nigeria PROFESSIONAL SUMMARY Dedicated and versatile professional with a strong foundation in teaching and over three years of experience providing administrative and virtual assistance. Skilled in delivering seamless support through scheduling, correspondence, and client management while ensuring efficiency in dynamic environments. Trained in technical support, with hands on internship experience in email marketing and lead generation, contributing to business growth and customer engagement. Adept at balancing educational expertise with organizational and technical skills. I bring a well-rounded approach to supporting teams, driving results, and fostering positive client and stakeholder relationships. SKILLS • Administrative Assistance • Scheduling and Calendar Management • Virtual Assistance • Teaching & Training Delivery • Client Relationship Management • Customer Service & Relations • Email Marketing Campaigns • Task and Time Management • Lead Generation & Prospecting • Problem Solving & Decision Making • Calendar & Workflow Management WORK HISTORY 06/2025 09/2025 to Email Marketing & Lead Generation Intern (Remote Internship) • Assisted in creating and scheduling email marketing campaigns to reach targeted audiences. • Conducted lead generation activities through research, prospecting, and data collection. • Updated and managed CRM databases to maintain accurate contact and client information. • Drafted engaging email content and newsletter to improve customer engagement • Monitored campaign performance and provided feedback for optimization. • Collaborated with the team to support outreach strategies that enhanced business growth. 01/2024 07/2025 to Administrative Virtual Assistant Prima Vie Pharmacy, Port Harcourt Nigeria. • Coordinated scheduling, appointment booking & maintained accurate prescription & patient records. • Responded to customer inquiries via phone, email, & chat, delivering timely & professional support. • Processed orders, tracked inventory, & liaised with suppliers to ensure stock availability. • Prepared reports, managed databases, and organized digital files to streamline workflow. • Supported email correspondence and marketing initiatives to boost customer engagement. • Ensured confidentiality and compliance with pharmacy regulations in all administrative task. 09/2020 10/2023 to Administrative Support Pen Assignment Construction Company, Port Harcourt, Nigeria. • Managed schedules, meetings, and correspondence to ensure smooth daily operations. • Maintained organized filing systems, records, and databases for quick retrieval and accuracy. • Prepared reports, presentations, and documents to support management decision making. • Coordinated communication between departments, clients, and external stakeholders. • Handled inquiries, drafted professional emails and ensured timely responses. • Improved project turn around by 20% through effective calendar management & workflow coordination. 10/2017 11/2019 to Secondary School Teacher Fountain Comprehensive College, Enugu, Nigeria. • Achieved improved student performance by implementing interactive teaching methods and tailored lesson plans. • Developed strong classroom management and communication skills, ensuring a productive learning environment • Enhanced student engagement through creative lesson delivery and continuous feedback EDUCATION - University Of Port Harcourt Bachelor of Science In Economics TRAINING/CERTIFICATIONS • On-demand Digital Skills - Digital Witch Training • Technical Support Fundamentals (Google IT Support Profesional Certificate) Coursera|2025