Mbotor Janet Manson

Mbotor Janet Manson

Customer Service & Virtual Assistance | Email Marketing | Lead Generation | Tech Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Fct, Abuja, Nigeria
Experience:
3 years
About

I am a motivated and results-oriented professional with a diverse background spanning virtual assistance, teaching, administrative support, technical training, and digital marketing. My career journey has equipped me with a strong foundation in communication, problem-solving, and technical adaptability, allowing me to thrive in dynamic work environments and contribute meaningfully to organizational goals.

I began my career in education, where I developed strong interpersonal and organizational skills as a teacher. This experience sharpened my ability to explain complex concepts clearly, adapt to different learning styles, and build supportive relationships—skills that remain central to how I interact with clients, colleagues, and stakeholders. Transitioning into administrative and virtual assistant roles, I honed my ability to manage schedules, organize workflows, handle correspondence, and provide seamless support to executives and teams. I am particularly skilled at managing multiple priorities with efficiency while maintaining attention to detail.

Alongside my professional roles, I pursued training in Information Technology, completing certification courses such as Technical Support Fundamentals on Coursera. This training broadened my knowledge in troubleshooting, IT systems, and customer support processes, while also strengthening my confidence in delivering both technical and non-technical assistance. My exposure to tools for workflow automation, email management, and customer relationship management has further enhanced my ability to streamline processes and improve efficiency in both individual and team settings.

Additionally, my internship experience in digital marketing and lead generation gave me practical exposure to email marketing, client outreach, and customer service strategies. Through this, I gained a deeper understanding of how technology, communication, and data-driven decisions come together to drive growth. This experience complements my administrative and IT background, making me well-suited for roles that demand a blend of technical knowledge, customer engagement, and organizational support.

Across all these experiences, one thing remains consistent: my passion for continuous learning and growth. Whether it’s mastering new digital tools, supporting business operations, or helping teams succeed, I approach every opportunity with curiosity, dedication, and a willingness to learn. My goal is to contribute value by combining my diverse skill set with a proactive and adaptable mindset, ensuring that I not only meet expectations but exceed them.

I bring a unique combination of teaching, administrative, IT, and virtual assistance experience equipping me with the versatility and professionalism to excel in a wide range of roles while continually expanding my expertise.

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