Mazon, Daryll L.

Daryll Lacson Mazon-- Fiesta Communities, Brgy. Mining, 2009 Angeles City, Philippines EDUCATION 2013 Jun – 2017 Apr STI College Bachelor of Science in Information Technology Angeles City, Philippines PROFESSIONAL EXPERIENCE 2018 Apr – 2022 Jul Client Technology Quality Specialist Majorel Social media content moderator Focus on user-submitted content, rather than being responsible for verifying anything that other employees post or upload to social media accounts Help decide what rules to apply to content and announce changes or their activities as necessary. Angeles City, Philippines 2017 Jul – 2018 Apr Engineering & Maintenance Dept. Staff Assistant AUF Medical Center Answering phone calls from different departments Accept job orders Dispatch plumbers, electricians, painters & carpenters Follow up and close out work orders Create estimated payroll Angeles City 2016 Sep – 2017 Jul Customer Service Representative IQOR Managing large amount of inbound calls in a timely manner Identifying customer's needs, clarifying information, research every issue and provide solutions Keep records of all conversation in database Build sustainable relationship with customers 2015 May – 2016 Aug Traffic Counter Specialist/ Encoder 247 Business Services Incorporated Collecting and recording traffic volumes and turning movements at highway intersections; Conducting special traffic studies in the field, including video data- logging, Collecting travel time data; Collecting pedestrian and bicycle volumes either manually or with counting equipment CERTIFICATES Microsoft Office Specialist SKILLS Attention to Detail Computer proficiency Multitasking Software proficiency Typing skills Clark, Philippines Angeles City, Philippines