Mazhar Munir

Customer-oriented administration professional with strong experience in Front Desk Operations, Client Coordination, Guest Services, Team coordination, Virtual Assistance, Supervision and Client Satisfaction. Proven ability to manage reception duties, bookings, Cash handling, HR tasks, and team supervision across diverse business environments. Eager to bring exceptional Service, efficiency, and people-focused support to Customer Service, Cashier or Management roles. Available to Relocate immediately

PROFESSIONAL EXPERIENCE

Client Coordinator & Supervisor

Divine Detailers & Services – Lahore, Pakistan

Jul 2024 – May 2025

•        Welcome clients and VIP guests with a professional and courteous demeanor.

•        Schedule appointments, managed daily bookings, and organized client visits.

•        Supervise front-end staff, ensuring appearance, punctuality, and service standards.

•        Handle client feedback, resolved issues, and maintained a high level of satisfaction.

•        Conduct staff interviews, managed rosters, and monitored attendance.

•        Oversaw inventory management and vendor coordination.

•        Coordinate customer interactions, ensuring satisfaction through timely service delivery.

•        Team leadership and management

Proposal & Accounts Coordinator

Hamza Engineering Services – Lahore, Pakistan

Jun 2020 – Oct 2022

•        Handled client communications, internal coordination, and follow-ups.

•        Prepare proposals, documentation, and account records.

•        Manage front desk activities including visitor assistance and file handling.

•        Process payments, issued invoices, and supported payroll management.

•        Assist HR with evaluations and project allocations.

Team Supervisor

Industrial Air Tech – Lahore, Pakistan

Apr 2017 – May 2020

•        Supervised field and admin staff; tracked daily tasks and attendance.

•        Liaised with clients and teams to ensure job completion and satisfaction.

•        Managed staff onboarding, safety training, and performance reviews.

Data Entry & Admin Assistant

Industrial Management Technology – Lahore, Pakistan

Mar 2016 – Mar 2017

•        Maintained digital and physical records for customer and HR departments.

•        Entered booking and staff data into internal systems accurately.

•        Supported reception and responded to customer inquiries.

•        Assisted with interview coordination and staff documentation